Other Courses

This course was designed by a female organisational psychologist to give professional females adaptable and strategic skills to work in sectors that are still top-heavy with males. The course is facilitated by an amusing male presenter. The presenter will put forward case studies and interpret them from a male perspective. So, if you’d like to […]

Effective Presentation Skills Learn how to deliver an effective business presentation that will bring about the results your organisation is looking for. Learn to structure your presentation to meet the audience’s expectations. Learn how to engage the audience no matter what the subject is. Presentations are often used as a formal method to plan and progress any […]

Target Audience: The de-escalating violence in-house program can be tailored to the group. This program is very popular with frontline staff, as well as healthcare and regulatory employees who make domestic visits. Duration: This course is available as a 1-day course or a truncated ½-day course. Delivery: This course can be delivered both in-person or […]

Plan of Action to Facilitate Effective Workplace Communication Many of us do not appreciate negative feedback. We like positive feedback and deflect negative feedback. Feedback is certainly influenced by perception, cultural background and emotional intelligence. This ‘Exchanging Feedback and Creating Dialogue’ program will help your organisation embrace dialogue and feedback as opportunities rather than a […]

This program will provide participants with the foundation skills to be effective facilitators. Participants will learn how to incorporate adult learning principles, differentiate between process and content and understand group dynamics. Facilitator Skills Training Workshop Session Plan MODULE 1: Adult Learning Styles Overview of adult learning principles Review of adult learning styles Application of experiential […]

Once learning styles are understood then participants are shown proven methods to modify their communication style so their message is retained. What are the benefits of your in-house Learn to Learn program? 1. Understand the key principles of adult learning. 2. Discover how adult learning styles differ. 3. Engage your listener. 4. Understand the importance […]

Don’t miss out on this breakthrough course in managing poor behaviours in the workplace training workshop. This course is an opportunity to audit and label positive and negative workplace behaviours. Help your people learn behaviour strategies to optimise behaviours at work. This course focuses on recognising and rewarding positive workplace behaviours and removing unacceptable workplace […]

When an unacceptable behaviour is not addressed, it sends a message that misbehaviour is OK. Workplaces need to ensure that unacceptable behaviour is challenged and managed effectively. The vast majority of people want to come to work to do their job, enjoy the workplace and get along with their fellow employees and managers. The first […]

How would you rate your organisation’s marketing skills? Ask yourself the following: My team focuses on relationships as well as the product/service. My team know and understand our competitive advantage. My team puts the customer’s/client’s needs first. My team knows how to communicate value. My team knows how to create/add value. My team knows how […]

MBYDESIGN 4.1™ was developed in Australia by a team of behavioural psychologists and workplace performance subject experts. MBYDESIGN 4.1™ measures the impact of the training 14-21 days after the program and measures the transfer of knowledge from the classroom to the workplace. It gives your managers a ranked report of what behaviours to observe and […]

Suitable for anyone who has been asked to take up the role of a mentor, our mentoring training course equips people with outstanding skills. Learn how to establish a meaningful mentoring relationship with our mentor training course. NUTS AND BOLTS Would you like to attend this program? For maximum effectiveness, this program is best conducted […]

How good are you at motivating others? Ask yourself the following: I understand the theory of motivation. (If not you can skip the other questions as this is critical) I believe that there is a direct link between motivation and organisational performance. I know that each person gets motivated by different factors. I am aware […]

.Too many new teams become dysfunctional because they are not managed effectively. Internal differences abound, leading to an implosion. The imploded team then gets replaced by another enthusiastic new team. And the cycle continues… Team members need to be clear about their roles and feel comfortable with the new team environment. The manager or team […]

WHAT IS PERFORMANCE APPRAISALS TRAINING (PAT)? In Part One (PAT1) the management group will be trained in conducting best practice appraisals in the morning session. In Part Two (PAT2), general staff will learn the best practice in participating, asking questions and maximising the performance appraisal in the afternoon. It’s a win/win course. Both parties win […]

With the dot com boom, organisations were too busy to performance manage IT and technical people. The performance management task was left to the IT manager, who was often technically minded and had very little spare time for this crucial task. Rewards and bonuses were tied to task achievements with little linkage to behavioural guidelines. […]

Recruit Recruit Recruit! Recruitment is a process. Follow the steps and you’re far more likely to hire an excellent candidate. A dud can be a disaster so improve your processes and stop hiring them. For goodness sake, even if you don’t attend this course, can you make it mandatory that references are checked and verified. […]

The challenge is to get the right balance between planning and achieving results. This program will help your people discover a proven results orientation framework. Your people will develop foundation skills to achieve a results outcome. Would you like to attend this program? For maximum effectiveness, this program is best conducted as an in-house program. […]

Behavioural surveys conclude that employees like being greeted in the morning, and it’s hard to believe that some staff members today don’t even say “Good Morning”. And if you recognise poor manners internally, you need to question what service standards your customers receive. A common complaint of customers is usually related to a perceived rudeness […]

Participants will learn how to recognise signs of escalating tension and respond in a professional and calming manner. Through practical activities and discussions, participants will gain insight into their own communication style, develop active listening skills, and be equipped with knowledge and tools to help defuse difficult conversations. Tailored Telephone De-Escalating Skills Workshop Outline Module […]

Facilitation is a trusted tool for sharing ideas, delivering messages and collaborating with others. Formal facilitation methods became more structured in the late 60s and early 70s as a means of removing dysfunctions in the workplace. In many organisations, the use of a neutral third party to manage and improve meetings, presentations and learning sessions […]

This Train the Trainer workshop pivots around the 70:20:10 model. Participants discover tools to help embed organisational learning. So, if you would like to boost levels of audience engagement and learning, then this course is perfect. This training has been designed for new and experienced trainers. Your experienced trainers will learn some new skills to […]

Tuckman’s stages of group development describe the four different stages of a group as they get together to operate collectively. The stages of group development by Tuckman enable people to gather a better understanding of how groups work. Forming: This stage is marked by the desire of people to be accepted by others without any conflict. […]