On behalf of the management of WesTrac, I would like to thank you and your team for the valuable assistance given to us in determining the content and facilitating the cultural integration sessions that took place as a result of a new business acquisition. We have had a lot of positive feedback from both the management of WesTrac and the newly acquired employees
Feedback Management Skills for Managers and Employees
“Feedback is the breakfast of champions.” – Ken Blanchard
Feedback Management workshops don’t often appear on a Training Needs Analysis. Feedback is vital for an organisation to know what’s working well and what isn’t working too well. But Australians tend to shy away from feedback management. “It’ll be alright mate” sounds comforting. But sometimes “it ain’t alright at the minute, but we could fix it” would be more appropriate.
This course will provide participants with the necessary knowledge and tools to effectively manage feedback. A key part of the course is creating a positive work environment and exploring ways to handle both positive and negative feedback with care and diligence.
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Course Description
Participants will be encouraged to practice strategies and collaborate on best practices for managing feedback. Have you noticed that people are losing the ability to disagree professionally. Upon completion of this course, participants will have the skills and confidence to handle feedback in a manner that improves interpersonal internal and external relationships.
Key Course Content:
- Understand the importance of effective feedback management
- Develop techniques to give and receive hones feedback
- Learn how to give constructive, actionable feedback
- Identify methods for improving communication within an organisation
- Planning courageous conversations
- Utilise strategies for managing employee morale and performance through feedback
- Develop strategies to help employees apply feedback and implement changes
- Analyse how feedback is provided using different communication methods
- Discuss best practices for effectively incorporating feedback into daily operations
- Explore ways to measure the effectiveness of feedback management systems
Target Audience: The course can be tailored for the specific cohort whether it be the leadership team, another group of managers/team leaders or employees.
Duration: This course is available as a 1-day course or a truncated 1/2-day course.
Delivery: This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations.
Group Size: We recommend a group size of 4-10 people.

Australia-wide training courses and workshops
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Feedback Management Skills for Managers and Employees is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Feedback Management Skills for Managers and Employees and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.