On behalf of the management of WesTrac, I would like to thank you and your team for the valuable assistance given to us in determining the content and facilitating the cultural integration sessions that took place as a result of a new business acquisition. We have had a lot of positive feedback from both the management of WesTrac and the newly acquired employees
Patience for Patients Training Course
Improving patient experiences within healthcare makes sense. Let’s be honest, patients and carers can be demanding. Patience in healthcare can sometimes be akin to a burning fuse. This course will help you develop patience skills and explore strategies for managing difficult emotions. You will learn how to recognise and respond to stressful situations calmly and constructively.
You’ll become more aware of your triggers and the strong emotions that follow, and you will gain the skills to manage them with clarity and resilience. We’ll discuss what it means to practice self-compassion and mindfulness, and how this can influence decision-making and behavior.
Through interactive activities and reflective exercises, you will be better equipped to manage frustration and develop a deeper understanding of yourself and others.
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Key Learning Outcomes
At the conclusion of this program, participants will possess the skills to:
- Develop strategies for increasing patience and tolerance levels
- Identify the traits of four behavioural styles
- Use behavioural styles as the basis for establishing and maintaining professional relationships
- Identify individual strengths and weaknesses
- Describe the anger cycle
- Rediscover the patience of your youth
- Implement personal workplace resilience strategies
- Revitalise personal motivational levels
- Evaluate the impact of disillusioned professionals on patients
- Develop strategies to combat detachment
Course Description
Working in today’s health sector can be challenging, demanding and confronting. Between Increasing workloads, stretched budgets and heightened political scrutiny, it’s easy to forget why you embarked on a health career! Undoubtedly for most health professionals, their career choice had a lot to do with improving outcomes for patients and somehow making a difference.
However, this original motivation can get hazy when dealing with the day to day challenges of the workplace. Wouldn’t it be great if you could recapture some of that energy and motivation you had when you started out on your health career? Discover proven ways to refocus your priorities and recapture your patience for patients!
Would you like to attend this program?
- For maximum effectiveness, this program is best conducted as an in-house program.
- Ideal group size: 4 - 10 participants.
- Venue: For your convenience, you can choose to conduct this program at your premises. Alternatively, we can provide a training venue at a small additional cost
- Duration: This program can be conducted as a one day or half day program
- Cost: Price on request.
If you would like more information on this training program, please contact: Preferred Training Networks on 1300 323 752 Email: Deborah ddear@preftrain.com.au
Australia-wide training courses and workshops
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Patience for Patients Training Course is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Patience for Patients Training Course and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.