Research concurs that many organisations gave the IT and Technical Department too long a rein at Performance Management time.
With the dot com boom, organisations were too busy to performance manage IT and technical people. The performance management task was left to the IT manager, who was often technically minded and had very little spare time for this crucial task. Rewards and bonuses were tied to task achievements with little linkage to behavioural guidelines.
So how do you pull in the reins of IT and technical people and get them to deliver important tasks without having to jump over mountains? Surely they should behave like other internal departments and deliver a seamless service. If you consider the key departments in most organisations, the IT Department is still a relative newcomer. There is no doubt the rapid influx of IT people brought a wave of breakthrough advancements to organisations, but in many cases this breakneck speed led to short-cuts in performance management.
Designed by an organisational psychologist, this is a breakthrough practical course to break open and level any IT and/or Technical silos in your organisation. This unique course helps unite participants behind the organisation’s objectives. The target audience is ideally a mix of IT and non IT people and helps flesh out the day to day difficulties that arise. You’ll notice an immediate workplace improvement as your IT and technical people meet the organisations expectations and objectives. Your non IT people get a better understanding too of how they “inadvertently” cause bottlenecks and tension.
“A breakthrough practical course to break open and level any IT and/or Technical silos in your organisation”
Key Learning Outcomes
At the conclusion of this course participants will be able to:
“Help IT and technical people understand the critical importance of seamless service delivery”
THE NUTS AND BOLTS
This program can be conducted as in house training at your offices.
Group Size: An ideal group size is 6 – 10 participants.
Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost.
Duration: Each course can be conducted as a one day program.
Cost: Upon request.
Target Audience: IT Managers, Supervisors and Team Leaders PLUS the Managers, Supervisors and Team Leaders that need technical tasks completed more seamlessly.
Look at what you receive within 24 hours at no cost: