Exchanging feedback and creating dialogue


Exchanging feedback and creating dialogue

Organisational growth is stifled without feedback and dialogue. Feedback is often mismanaged internally and externally. Proposed dialogue is often monosyllabic. If communication is an issue in your organisation then this program is highly recommended

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    Key learning outcomes

    At the conclusion of this program participants will possess the skills to:

    • Create an environment that welcomes dialogue
    • Promote dialogue as a business opportunity
    • Encourage shy people to share their opinions
    • Work collaboratively
    • Communicate seamlessly with different personalities
    • Use proven disciplines to promote dialogue between different generations
    • Break down departmental communication silos
    • Understand the links between feedback and fight or flight
    • Share information without the anxiety of a blame culture
    • Promote GROW conversations
    • Use a 4 step framework to conduct better performance appraisals
    • Deal with difficult people
    • Celebrate diversity in the workplace
    • Insist on outcomes based activities
    • Promote dialogue between different cultures and ethnicities

    Course Description

    Plan of action

    Many of us do not appreciate negative feedback. We like positive feedback and deflect negative feedback. Feedback is certainly influenced by perception, cultural background and emotional intelligence. This program will help your organisation embrace dialogue and feedback as opportunities rather than a perceived threat.

    • How to promote dialogue in your organisation
    • How to position feedback positively
    • How to create a platform of open communication
    • How to avoid the most common mistakes at performance appraisal times
    • How to put issues at the forefront
    • How to plan a feedback session
    • How to use motivational vocabulary
    • How to manage poor performance
    • How to deal with difficult and stubborn people
    • How to ensure feedback is unambiguous

    Would you like to attend this program?

    • For maximum effectiveness, this program is best conducted as an in-house program.
    • Ideal group size 4 – 12 participants.
    • Venue For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
    • Duration This program can be tailored to your requirements.
    • Cost Price on request.
    • Target Audience Supervisors, Team Leaders and Management.

    If you would like more information on this training program, please contact: Melinda Kavanagh – Marketing Manager 1300 323 752

    Email: mkavanagh@preftrain.com or visit our website today

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    Our Courses Are Available Australia Wide

    We offer in-person Exchanging feedback and creating dialogue, programs and workshops run by expert trainers to organisations across Australia. Our programs are available in Melbourne, Sydney, Canberra, Adelaide, Brisbane, Perth and other areas of Australia. If you’re looking for Exchanging feedback and creating dialogue “near me”, save yourself some time and contact us today. Wherever you are in Australia, we can come to your organisation or organise a venue for in-person training, workshops and skills programs. Find out what Preferred Training Networks can do for your organisation. Get a free online quote now or give us a call today on 1300 323 752 to discuss your requirements or explore our full range of courses.

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