Organisational growth is stifled without feedback and dialogue. Feedback is often mismanaged internally and externally. Proposed dialogue is often monosyllabic. If communication is an issue in your organisation then this program is highly recommended
Many of us do not appreciate negative feedback. We like positive feedback and deflect negative feedback. Feedback is certainly influenced by perception, cultural background and emotional intelligence. This program will help your organisation embrace dialogue and feedback as opportunities rather than a perceived threat.
How to promote dialogue in your organisation
How to position feedback positively
How to create a platform of open communication
How to avoid the most common mistakes at performance appraisal times
How to put issues at the forefront
How to plan a feedback session
How to use motivational vocabulary
How to manage poor performance
How to deal with difficult and stubborn people
How to ensure feedback is unambiguous
Key Learning Outcomes
At the conclusion of this program participants will possess the skills to:
Create an environment that welcomes dialogue
Promote dialogue as a business opportunity
Encourage shy people to share their opinions
Communicate seamlessly with different personalities
Use proven disciplines to promote dialogue between different generations
Break down departmental communication silos
Understand the links between feedback and fight or flight
Share information without the anxiety of a blame culture
Promote GROW conversations
Use a 4 step framework to conduct better performance appraisals
Deal with difficult people
Celebrate diversity in the workplace
Insist on outcomes based activities
Promote dialogue between different cultures and ethnicities
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size 4 – 12 participants.
Venue For your convenience, you can choose to conduct this program
Duration This program can be tailored to your requirements.
Cost Price on request.
Target Audience Supervisors, Team Leaders and Management.
Would you like to attend this program?
at your business premises. Alternatively, we can provide a training venue at a small additional cost.
If you would like more information on this training program, please contact: Melinda Kavanagh – Marketing Manager 1300 323 752