On behalf of the management of WesTrac, I would like to thank you and your team for the valuable assistance given to us in determining the content and facilitating the cultural integration sessions that took place as a result of a new business acquisition. We have had a lot of positive feedback from both the management of WesTrac and the newly acquired employees
Exchanging feedback and creating dialogue workshop
Exchanging Feedback workshops help everyone feel more comfortable giving and receiving feedback. The course uses role plays and scenarios to mimic your workplace conversations. We also give participants feedback conversation starter cues. A bit of practice lifts confidence!
Organisational growth is stifled without feedback and dialogue. Feedback is often mismanaged internally and externally. Proposed dialogue is often monosyllabic. If communication is an issue in your organisation then this program is highly recommended.
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Key Learning Outcomes
At the conclusion of this program participants will possess the skills to:
- Create an environment that welcomes dialogue
- Promote dialogue as a business opportunity
- Encourage shy people to share their opinions
- Work collaboratively
- Communicate seamlessly with different personalities
- Use proven disciplines to promote dialogue between different generations
- Break down departmental communication silos
- Understand the links between feedback and fight or flight
- Share information without the anxiety of a blame culture
- Promote GROW conversations
- Use a 4 step framework to conduct better performance appraisals
- Deal with difficult people
- Celebrate diversity in the workplace
- Insist on outcomes based activities
- Promote dialogue between different cultures and ethnicities
Course Description
Plan of actionMany of us do not appreciate negative feedback. We like positive feedback and deflect negative feedback. Feedback is certainly influenced by perception, cultural background and emotional intelligence. This program will help your organisation embrace dialogue and feedback as opportunities rather than a perceived threat.
- How to promote dialogue in your organisation
- How to position feedback positively
- How to create a platform of open communication
- How to avoid the most common mistakes at performance appraisal times
- How to put issues at the forefront
- How to plan a feedback session
- How to use motivational vocabulary
- How to manage poor performance
- How to deal with difficult and stubborn people
- How to ensure feedback is unambiguous
- For maximum effectiveness, this program is best conducted as an in-house program.
- Ideal group size 4 - 12 participants.
- Venue For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
- Duration This program can be tailored to your requirements.
- Cost Price on request.
- Target Audience Supervisors, Team Leaders and Management.
Australia-wide training courses and workshops
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Exchanging feedback and creating dialogue workshop is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Exchanging feedback and creating dialogue workshop and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.