Key learning outcomes

At the conclusion of this program participants will possess the skills to:

Create an environment that welcomes dialogue
Promote dialogue as a business opportunity
Encourage shy people to share their opinions
Work collaboratively
Communicate seamlessly with different personalities
Use proven disciplines to promote dialogue between different generations
Break down departmental communication silos
Understand the links between feedback and fight or flight
Share information without the anxiety of a blame culture
Promote GROW conversations
Use a 4 step framework to conduct better performance appraisals
Deal with difficult people
Celebrate diversity in the workplace
Insist on outcomes based activities
Promote dialogue between different cultures and ethnicities

Course Description

Plan of action

Many of us do not appreciate negative feedback. We like positive feedback and deflect negative feedback. Feedback is certainly influenced by perception, cultural background and emotional intelligence. This program will help your organisation embrace dialogue and feedback as opportunities rather than a perceived threat.

How to promote dialogue in your organisation
How to position feedback positively
How to create a platform of open communication
How to avoid the most common mistakes at performance appraisal times
How to put issues at the forefront
How to plan a feedback session
How to use motivational vocabulary
How to manage poor performance
How to deal with difficult and stubborn people
How to ensure feedback is unambiguous

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size 4 – 12 participants.
Venue For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration This program can be tailored to your requirements.
Cost Price on request.
Target Audience Supervisors, Team Leaders and Management.

If you would like more information on this training program, please contact: Melinda Kavanagh – Marketing Manager 1300 323 752

Email: mkavanagh@preftrain.com or visit our website today

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Our Courses Are Available Australia Wide

We offer in-person Exchanging feedback and creating dialogue, programs and workshops run by expert trainers to organisations across Australia. Our programs are available in Melbourne, Sydney, Canberra, Adelaide, Brisbane, Perth and other areas of Australia. If you’re looking for Exchanging feedback and creating dialogue “near me”, save yourself some time and contact us today. Wherever you are in Australia, we can come to your organisation or organise a venue for in-person training, workshops and skills programs. Find out what Preferred Training Networks can do for your organisation. Get a free online quote now or give us a call today on 1300 323 752 to discuss your requirements or explore our full range of courses.

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Exchanging feedback and creating dialogue