Whether you are running a 30-minute team planning session or a three-day evaluation program, you need to have a good understanding of facilitation skills in order to achieve effective outcomes.


Our facilitation courses are designed to equip you with the necessary skills to design and run facilitation sessions. Key elements include enhancing communication skills, learning to read the audience, encouraging participation and engagement, and understanding adult learning principles.

Get Instant Quote In Just 5 Clicks

    What you receive within 24 hours at no cost:
    • A program outline
    • A bio of a proposed facilitator
    • Program cost
    • Possible dates (if requested)
    Course Video

    Eavesdrop in – Learn about the Train the Facilitator Course

    Get Instant Quote In just 5 Clicks

    Key learning outcomes

    Our facilitation courses provide participants with valuable tools to:

    • Lift the level of participation and engagement
    • Review adult learning principles
    • Design effective and interactive facilitation sessions
    • Develop activities into the facilitation
    • Understand different communication styles
    • Learn to read the audience.
    • Capture helpful themes and ideas
    • Create hooks into every workshop.
    • Use powerful questioning techniques to aggregate new ideas.
    • Set the context to minimise misunderstandings
    • Differentiate between process and content
    • Develop effective facilitation techniques
    • Question assumptions and calibrate different learning styles

    Course Description

    People often make the mistake of thinking that facilitation is just another name for training or presenting. Facilitation involves a higher level of interaction with the audience and therefore requires a different skill set. Facilitators need to understand group dynamics, be able to engage the participants and use a variety of interactive techniques.

    This program will provide participants with the foundation skills to be effective facilitators. Participants will learn how to incorporate adult learning principles, differentiate between process and content and understand group dynamics.

    Training Areas

    MODULE 1: Adult Learning Styles

    • Overview of adult learning principles
    • Review of adult learning styles
    • Application of experiential learning model
    • Different personality styles in a room – what to expect

    MODULE 2: Purpose of Facilitation

    • Identify purpose of facilitation
    • Develop relevant outcomes
    • Overview of Bloom’s Taxonomy
    • Effective evaluation

    Practical exercises and discussion

    MODULE 3: Process and Content

    • Differentiate between process and content
    • Ensure process matches content
    • Maximise outcomes by using effective processes
    • Design effective facilitation sessions

    Practical exercises and discussion

    MODULE 4: Questioning and Listening Skills

    • Questioning and Listening leads to results
    • Understand how to use questions to unify a group
    • Reach consensus on organisational direction through questioning
    • Use laddering techniques to understand thinking styles

    Practical exercises and discussion

    MODULE 5: Group Dynamics

    • Improve understanding of group dynamics
    • Utilise group dynamics to improve learning outcomes
    • Develop strategies for managing group dynamics
    • Differentiate between task and maintenance roles

    Practical exercises and discussion

    MODULE 6: Facilitation Techniques

    • Demonstrate a range of facilitation techniques
    • Design relevant facilitation techniques
    • Practise facilitation techniques

    Practical exercises and discussion


    Group Size: An ideal group size is 4– 10 participants.

    Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.

    Duration: This course can be tailored to meet your timeframes.

    Cost: Upon request.

    Target Audience: Trainers, Facilitators and Projects Leads

    Complementary and aligned courses include: 

    • Supervisor Training Courses
    • Corporate Training Courses
    • Professional Development Workshops
    • Performance Management Training
    • Employee Upskilling Programs

    If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: or contact us online today.

    cta course

    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our FACILITATION TRAINING COURSES is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from FACILITATION TRAINING COURSES and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

    Do You need More Information?

    Get Instant Quote In Just 5 Clicks

    We offer a wide range of professional development courses for various needs. Avail our courses to enhance professional skills and efficiency. Please fill the following form to get an instant quote and know more about our professional development pricing structure.

      Scroll to top

      Instant Quote In Just 5 Clicks