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A Trusted Learning And Development Advisor
Facilitation Skills Training Course – Train the Facilitator
Facilitation skills training courses are highly recommended. Many facilitators have no formal facilitation skills training. They might have formal training skills training. But that’s akin to calling a plumber a carpenter. Its a different skillset.
People often make the mistake of thinking that facilitation is just another name for training or presenting. Facilitation involves a higher level of interaction with the audience and therefore requires a different skill set. Facilitators need to understand group dynamics, be able to engage the participants and use a variety of interactive techniques.
Whether you are running a 30-minute team planning session or a three-day facilitated strategy development program, you need to have a good understanding of facilitation skills in order to achieve effective outcomes. This train the facilitator course has been rated our best ever course, and it’s delivered in a positive and fun manner.
Our tailored facilitation courses are designed to equip you with the necessary skills to design and run facilitation sessions. Key elements include enhancing communication skills, learning to read the audience, encouraging participation and engagement, and the role of neutrality.
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Key Learning Outcomes
Our tailored facilitation courses provide participants with valuable tools to:
- Lift the level of participation and engagement
- Review adult learning principles
- Design effective and interactive facilitation sessions
- Develop activities into the facilitation
- Understand different communication styles
- Learn to read the audience.
- Capture helpful themes and ideas
- Create hooks into every workshop.
- Use powerful questioning techniques to aggregate new ideas.
- Set the context to minimise misunderstandings
- Differentiate between process and content
- Develop effective facilitation techniques
- Question assumptions and calibrate different learning styles
Course Description
This program will provide participants with the foundation skills to be effective facilitators. Participants will learn how to incorporate adult learning principles, differentiate between process and content and understand group dynamics.
Facilitator Skills Training Workshop Session Plan
MODULE 1: Adult Learning Styles
- Overview of adult learning principles
- Review of adult learning styles
- Application of experiential learning model
- Different personality styles in a room – what to expect
MODULE 2: Purpose of Facilitation
- Identify purpose of facilitation
- Develop relevant outcomes
- Overview of Bloom’s Taxonomy
- Effective evaluation
- Practical exercises and discussion
MODULE 3: Process and Content
- Differentiate between process and content
- Ensure process matches content
- Maximise outcomes by using effective processes
- Design effective facilitation sessions
- Practical exercises and discussion
MODULE 4: Questioning and Listening Skills
- Questioning and listening leads to results
- Understand how to use questions to unify a group
- Reach consensus on organisational direction through questioning
- Use laddering techniques to understand thinking styles
- Practical exercises and discussion
MODULE 5: Group Dynamics
- Improve understanding of group dynamics
- Utilise group dynamics to improve learning outcomes
- Develop strategies for managing group dynamics
- Differentiate between task and maintenance roles
- Practical exercises and discussion
MODULE 6: Facilitation Techniques
- Demonstrate a range of facilitation techniques
- Design relevant facilitation techniques
- Practise facilitation techniques
- Practical exercises and discussion
Guidelines for an In-House Facilitation Training Program
Group Size: An ideal group size is 4– 10 participants.
Venue: For your convenience, you can choose to conduct this facilitation skills program at your offices. Alternatively, we can provide a venue at a small additional cost.
Duration: This course can be tailored to meet your timeframes.
Cost: Upon request.
Target Audience: Trainers, Facilitators and Projects Leads
Complementary and aligned courses include:- Supervisor Training Courses
- Corporate Training Courses
- Professional Development Workshops
- Performance Management Training
- Employee Upskilling Programs
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: [email protected] or contact us online today.
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Australia-wide training courses and workshops
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Facilitation Skills Training Course – Train the Facilitator is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Facilitation Skills Training Course – Train the Facilitator and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.
Testimonials Across Australia
Don’t take our word for it
Fantastic, first ever we’ve run, and I’m impressed at how well the uptake and relevance was.
M. Bolliger
We organised a series of “Workplace Resilience” courses In Sydney, Perth, Brisbane and Canberra. The feedback was excellent from all states. It was refreshing to find a national training company that can deliver consistent high-quality programs. Preferred Training Networks were also very flexible and professional – excellent.
R Birch
Short, sharp and to the point. Ideal length of time.
C. Haintz
Tom was a really engaging presenter, really enjoyable and useful session.
A. Weekes
David is an excellent training facilitator. He took the time to adapt examples that we could really relate to. He is an EXCELLENT listener! And he is really good at picking apart what individuals say (in a good way) and applying the training to situations we bring forward. As someone who rarely feels comfortable speaking up in a situation like this, his approach was very much appreciated.
M Habjan
Lots of fun, made it easy to learn.
J. Shelberg
Very engaging trainer!! Rosie was a great facilitator especially in the virtual space. The content was easy to follow and prompted a lot of engagement and collaboration within the group.
J Penfold
The training was well run as an informative discussion instead of a “lecture”. This better engages the trainees.
T Huthhison
Trish was wonderful – very insghtful and engaging.
R Bibby
On behalf of the management of WesTrac, I would like to thank you and your team for the valuable assistance given to us in determining the content and facilitating the cultural integration sessions that took place as a result of a new business acquisition. We have had a lot of positive feedback from both the management of WesTrac and the newly acquired employees
R Futter
Preferred Training Network developed a coaching training package that really met our needs and they made the contextualizing process so easy. Their customer service before and after was excellent and their trainer was refreshing and innovative and really knew his stuff. A pleasure to do business with.
A Martin
We always enjoy the creativity and new ideas your people have. And your level of service is so professional.
J Rogers
Preferred Training Networks do two critical things really well. They provide high quality, focused, results-oriented training activities, and they back these up with fantastic customer service. Their professionalism and efficiency makes them a pleasure to deal with.
D Hartman
The training was fantastic, We were really happy with the training delivery and the trainer was brilliant. Thank you very much for your assistance.
K Potter
Preferred Training Networks has delivered a number of very successful training courses here at Penrith. Their courses always have a local government context which is very beneficial. The feedback has always been very positive
J McConnell
Facilitation was excellent and the training was tailored specifically to our needs. We were looking for Customer Service training with a difference and the 3-step approach was really great – the mystery customer component in particular. Recommend this training to organisations who want to investigate and improve the customer’s experience.
C Lane
He did a marvellous job facilitating this course. Can’t speak highly enough about his style. Participant feedback has been overwhelmingly complimentary.
A McKenzie
When I have an internal customer with a Professional Development need, I always have Preferred Training networks top of mind. I know I can ask you to look after the internal customer and I know the outcome will be a success. You’ve helped me design internal courses and sometimes you’ve delivered courses too. An exceptional service.
M Godber
I’ve been working with Preferred Training Networks for many years, over a few different companies and recommend them highly. They consistently provide outstanding service in their client relationships, their products and their delivery of training, always accommodating the needs and requirements presented to them.
A Sebastian
After talking to a number of different providers to help develop our Graduate Program Preferred Training Network absolutely stood out from the competition. We were looking for a series of two-hour long modules designed specifically for us and Preferred have done a brilliant job of delivering that. Their proposals hit the mark every time and we will absolutely be looking to use them again in the future.
K Austin
Preferred Training Networks conducted detailed planning sessions to understand the business and culture which allowed for specific tailoring of the training course. This led to well facilitated training sessions that engaged participants and had a positive impact on the change process
P Rigbye
We organised a series of “Workplace Resilience” courses In Sydney, Perth, Brisbane and Canberra. The feedback was excellent from all states. It was refreshing to find a national training company that can deliver consistent high quality programs. Preferred Training Networks were also very flexible and professional – excellent
R Birch Projects and Policy Officer
The training was well received, useful and relevant and the trainer was fantastic
K Jones
Looks like you hit the mark again, I love that you guys are available to do this sort of thing
L Cox
Preferred Training Networks has worked very closely with our organisation to provide relevant and targeted training for our diverse workforce in a variety of areas. Not only do the trainers deliver engaging and interactive sessions, the communication and follow-up are always exceptional.
K Aldridge
Buying in training is often like buying clothes on line. They often don’t fit or suit you. You are left feeling disappointed. I can honestly say that this has never been the case with PT. Each time we require their assistance they are able to customise sessions to meet our exact needs. Their facilitators link with us to ensure learning and development for the organisation does not end with the training day. Together we can then achieve maximum return on investment.
D Baxter-Tomkins
The Preftrain Leadership Workshops gave our teams the opportunity to learn techniques and tools to better lead, engage and support their teams. The flexibility to adapt the content to suit our needs and run the sessions in-house was very welcomed. The content was well structured and the trainer facilitated in an engaging and interactive manner, helping to embed the key takeaways of the session.
A Fontaine L&D Consultant
Preferred Training Networks have been invaluable to our organisation in customising professional integrity and communications courses for us. Your trainers are very experienced and can handle sessions with individuals from any level of the organisation. Thank you for your help and we look forward to working with you again this financial year.
M Hewitt
I have worked with Preferred Training Networks over a number of years to deliver onsite training for our employees. Preferred Training Networks took the time to understand my requirements right from their first contact with me. David Souter has a thorough understanding of local government which makes for a great partnership. He has provided us with some amazing trainers who are able to engage our staff and deliver the essential outcomes that Council is looking for. Thank you to David, Niall, Deb and Suzanne for all your help and hard work!
M Collett
“Pleasure to work with the team at Preferred Training Networks. Great to have training tailored to the needs of our organisation and I found the trainer really listened to what we were trying to achieve through training our Customer Service and Coordinator teams. Staff appreciated that the strategies they learned were clear and practical, which they could readily employ in their day to day work.”
C Davenport Quality Manager
“Very engaged with content – always great to break it up with videos/break out rooms.”
J Zavecz
“Content was excellent and well thought out and provided plenty of food for thought. Tom did a very good job of engaging with people via Teams.”
O Goldrick
“Very engaging and interesting training session.”
G Sinclair
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