On behalf of the management of WesTrac, I would like to thank you and your team for the valuable assistance given to us in determining the content and facilitating the cultural integration sessions that took place as a result of a new business acquisition. We have had a lot of positive feedback from both the management of WesTrac and the newly acquired employees
Alternative Dispute Resolution Training Course NSW Vic Qld WA
Alternative Dispute Resolution training (ADR) is an effective and efficient way to resolve conflicts. Discover the different types of ADR, including arbitration, mediation, and conciliation. Gain a bette understanding of the Appeals system, the Fair WorkOmbudsman and the FWC.
You might have a government tender that demands evidence of attending an alternative dispute resolution course. These tender conditions are more prevalent in NSW at the moment. But we have a version for most states.Through comprehensive discussions, participants will gain an understanding of how to use ADR to resolve conflicts in a variety of contexts. They will also learn the skills needed for each type of ADR, ranging from active listening and persuasiveness to consensus-building and collaboration. Participants will identify strategies for addressing conflicts in a constructive way and negotiate outcomes in a fair & mutually beneficial manner. For best results.
Alternative Dispute Resolution Course and Conflict Resolution
For government tender audits, the usual requirement is that you’ll need at least 2 people from your organisation to attend. We recommend 3-4 and we can deliver the ADR and/or conflict resolution courses on site or virtually. You know the way mandatory training is sometimes akin to a dentist visit. We’re delivering at a much higher level and the facilitators are gifted so you’ll really enjoy the training. We even guarantee the feedback score results.
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Key Learning Outcomes
Key Course Content:
- Understand the various forms of Alternative Dispute Resolution (ADR), including arbitration, mediation, collaborative law, and early neutral evaluation
- Learn the pros and cons of ADR compared to litigation
- Learn the roles of the different organisations in the ADR
- Learn to identify appropriate ADR practitioners and how to select the best process for a particular dispute resolution
- Understand the role of the mediator, negotiator, arbitrator, evaluator, and other related roles in ADR
- Explore strategies for effective negotiation and mediation of disputes
- Recognise the importance of effective communication and the use of conflict management techniques in ADR
- Identify your negotiation style
- Positional bargaining techniques
Course Description
Target Audience:
The course can be tailored for the specific cohort whether it be the leadership team, another group of managers/team leaders or employees.Duration:
This course is available as a 1-day course or a truncated 1/2-day course.Delivery:
This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations.Group Size:
We recommend a group size of 4-10 people.

Australia-wide training courses and workshops
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Alternative Dispute Resolution Training Course NSW Vic Qld WA is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Alternative Dispute Resolution Training Course NSW Vic Qld WA and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.