Alternative Dispute Resolution

“The best argument against ADR is a good lawyer.” -Anonymous

Alternative Dispute Resolution (ADR) is an effective and efficient way to resolve conflicts. Discover the different types of ADR, including arbitration, mediation, and conciliation. Gain an understanding of the Appeals system and the FW Ombudsman and the FWC. Through comprehensive discussions, participants will gain an understanding of how to use ADR to resolve conflicts in a variety of contexts. They will also learn the skills needed for each type of ADR, ranging from active listening and persuasiveness to consensus-building and collaboration. Participants will identify strategies for addressing conflicts in a constructive way and negotiate outcomes in a fair & mutually beneficial manner. For best results we need at least 4 participants from your organisation to participate

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    Key learning outcomes

    Key Course Content:

    • Understand the various forms of Alternative Dispute Resolution (ADR), including arbitration, mediation, collaborative law, and early neutral evaluation
    • Learn the pros and cons of ADR compared to litigation
    • Learn the roles of the different organisations in the ADR
    • Learn to identify appropriate ADR practitioners and how to select the best process for a particular dispute resolution
    • Understand the role of the mediator, negotiator, arbitrator, evaluator, and other related roles in ADR
    • Explore strategies for effective negotiation and mediation of disputes
    • Recognise the importance of effective communication and the use of conflict management techniques in ADR
    • Identify your negotiation style
    • Positional bargaining techniques

    Course Description

    Target Audience:
    The course can be tailored for the specific cohort whether it be the leadership team, another group of managers/team leaders or employees.

    This course is available as a 1-day course or a truncated 1/2-day course.

    This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations.

    Group Size:
    We recommend a group size of 4-10 people.

    cta course

    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Alternative Dispute Resolution is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Alternative Dispute Resolution and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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