Influencing Skills plus Persuasion Techniques – A dynamic combination
A powerful influencer and persuader can navigate a person in a direction (towards the light) and both parties will be committed to the finish. This program will give you an insight into other people’s decision-making styles and thinking styles. Discover workplace influencing skills that save time and workplace angst.
The course content is engaging and has shown to have significant psychological improvements in the way you can influence and persuade people. The course focusses on both internal and external customers too. When you don’t have hierarchical or statutory power then you really need influencing skills and persuasion techniques
Questions you might be asking yourself
How do I influence my manager? How can I persuade customers? How do I influence my peers in the workplace?
Understanding the difference between influencing and manipulating
Establishing positive attitude and commitment from your colleagues and employees
Profiling your persuasion style
Creating a road map to establish your influencing skills
Learning the different approaches of influencing
Understanding that a one size fits all approach is not effective
Accepting the diversity in personalities
Learning to actively solve problems and interpret information
Strategies to improve decision making and influencing in crisis situations
Be mindful of myopic influencing styles and do not get lost in detail
Identify the person of power quickly in any meeting
What works – what doesn’t
Acknowledging your strengths
Opposition thinking styles
Preparing for the unexpected
Tell-tale signs of an experienced persuader
Dealing with dirty tricks and gambits
Key learning outcomes: By the end of the program, participants will learn the skills to:
Identify differences in others
Create individual action plans to develop individual persuasive techniques
Understand opposition thinking styles
Have confidence and knowledge to invent win/win outcomes for both parties
Discuss the importance of congruency in influencing others
Communicate more effectively with different personalities
Be confident of your objectives beforehand
Strategically use hypothetical’s to keep people on track
Explain different persuasion techniques
Influence people in a desired direction (towards the light) and obtain commitment and assistance from key stakeholders
Understand the importance of active problem solving
Identify key stakeholders
Use active listening and questioning to unearth critical information
Interpret information quickly
Understand the importance of a road map in using your influencing skills
Use different influencing styles for diverse personalities and cultures
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Employees, Supervisors, Team Leaders & Senior Managers
If you would like more information on this training program, please contact: Melinda Kavanagh – Marketing Manager 1300 323 752 Email:firstname.lastname@example.org or visit our website today.
Influencing and Persuasion Techniques 3.8 out of 5 based on 34 user ratings.