On behalf of the management of WesTrac, I would like to thank you and your team for the valuable assistance given to us in determining the content and facilitating the cultural integration sessions that took place as a result of a new business acquisition. We have had a lot of positive feedback from both the management of WesTrac and the newly acquired employees
Influencing Skills Training Course and Persuasion Techniques
Influencing Skills Workshops were ultra popular in the 90s. And they are back in vogue again. Persuasion Skills Workshops have always been a poor second cousin. Robert Cialdini has made some huge progress in the theory of influencing, and together with some persuasion techniques you might be surprised that you can move the unmovable rock. This is our best course in terms of learning. Most participants have very little knowledge at the beginning of the workshop, but they leave with some powerful influencing and persuasion skills.
One participant amusingly remarked that he thought he now had the skills at hand to get his mother-in-law to like him again. Apparently he burned down their holiday home smoking a cigarette. He was also the power of attorney and had forgotten to renew the insurance on the home. It must be a good course, if it gave him some hope that his mother-in-law would like him again.
A powerful influencer and persuader can navigate a person in a direction (towards the light) and both parties will be committed to the finish. This program will give you an insight into other people’s decision-making styles and thinking styles. Discover workplace influencing skills that save time and workplace angst.
Influencing Skills + Persuasion Techniques = A dynamic combination
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Key Learning Outcomes
By the end of the tailored Influencing Skills and Persuasion Techniques workshop, participants will possess the skills to:
- Identify differences in others
- Create individual action plans to develop individual persuasive techniques
- Understand opposition thinking styles
- Have confidence and knowledge to invent win/win outcomes for both parties
- Discuss the importance of congruency in influencing others
- Communicate more effectively with different personalities
- Be confident of your objectives beforehand
- Strategically use hypothetical’s to keep people on track
- Explain different persuasion techniques
- Influence people in a desired direction (towards the light) and obtain commitment and assistance from key stakeholders
- Understand the importance of active problem-solving
- Identify key stakeholders
- Use active listening and questioning to unearth critical information
- Interpret information quickly
- Understand the importance of a road map in using your influencing skills
- Use different influencing styles for diverse personalities and cultures
Course Description
The influencing skills workshop content is engaging. The course focusses on both internal and external customers too. When you don’t have hierarchical or statutory power, then you really need influencing skills and persuasion techniques.Questions you might be asking yourself:How do I influence my manager? How can I persuade customers? How do I influence my peers in the workplace?
- Understanding the difference between influencing and manipulating
- Establishing positive attitude and commitment from your colleagues and employees
- Profiling your persuasion style
- Creating a road map to establish your influencing skills
- Learning the different approaches of influencing
- Understanding that a one size fits all approach is not effective
- Accepting the diversity in personalities
- Learning to actively solve problems and interpret information
- Strategies to improve decision-making and influencing in crisis situations
- Be mindful of myopic influencing styles and do not get lost in detail
- Identify the person of power quickly in any meeting
- What works and what doesn't
- Acknowledging your strengths
- Opposition thinking styles
- Preparing for the unexpected
- Tell-tale signs of an experienced persuader
- Dealing with dirty tricks and gambits
Influencing Skills In-House Program Details
For maximum effectiveness, this program is best conducted as an in-house program.- Ideal group size: 4–12 participants.
- Venue: For your convenience, you can choose to conduct this program.
- Duration: This program can be adapted to meet your requirements.
- Cost: Price on request.
- Target Audience: Employees, Supervisors, Team Leaders & Senior Managers
Influencing Skills Training Workshop and Persuasion Techniques 3.8 out of 5 based on 34 user ratings.

Australia-wide training courses and workshops
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Influencing Skills Training Course and Persuasion Techniques is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Influencing Skills Training Course and Persuasion Techniques and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.