Clients, Testimonials and Case Studies

Don't take our word for it

Testimonials across Australia

“Very engaging and interesting training session.”
- G Sinclair, Nepean Blue Mountains Local Health District

“Content was excellent and well thought out and provided plenty of food for thought. Tom did a very good job of engaging with people via Teams.”
- O Goldrick, Sports Integrity Australia

“Very engaged with content - always great to break it up with videos/break out rooms.”
- J Zavecz, QMS Media

“Pleasure to work with the team at Preferred Training Networks. Great to have training tailored to the needs of our organisation and I found the trainer really listened to what we were trying to achieve through training our Customer Service and Coordinator teams. Staff appreciated that the strategies they learned were clear and practical, which they could readily employ in their day to day work.”
- C Davenport Quality Manager, Pinarc Disability Support and EasyTech Living

“I have worked with Preferred Training Networks over a number of years to deliver onsite training for our employees. Preferred Training Networks took the time to understand my requirements right from their first contact with me. David Souter has a thorough understanding of local government which makes for a great partnership. He has provided us with some amazing trainers who are able to engage our staff and deliver the essential outcomes that Council is looking for. Thank you to David, Niall, Deb and Suzanne for all your help and hard work!”
- M Collett, L&D Coordinator, Hobsons Bay City Council

“Preferred Training Networks have been invaluable to our organisation in customising professional integrity and communications courses for us. Your trainers are very experienced and can handle sessions with individuals from any level of the organisation. Thank you for your help and we look forward to working with you again this financial year.”
- M Hewitt, Human Resources and Safety, Diver Foods

“The Preftrain Leadership Workshops gave our teams the opportunity to learn techniques and tools to better lead, engage and support their teams. The flexibility to adapt the content to suit our needs and run the sessions in-house was very welcomed. The content was well structured and the trainer facilitated in an engaging and interactive manner, helping to embed the key takeaways of the session.“
- A Fontaine L&D Consultant, People and Culture, NEC Australia

“Buying in training is often like buying clothes on line. They often don’t fit or suit you. You are left feeling disappointed. I can honestly say that this has never been the case with PT. Each time we require their assistance they are able to customise sessions to meet our exact needs. Their facilitators link with us to ensure learning and development for the organisation does not end with the training day. Together we can then achieve maximum return on investment.”
- D Baxter-Tomkins, HR Manager, Moree Plains Shire Council

“Preferred Training Networks has worked very closely with our organisation to provide relevant and targeted training for our diverse workforce in a variety of areas. Not only do the trainers deliver engaging and interactive sessions, the communication and follow-up are always exceptional.”
- K Aldridge, Learning and Development Advisor, Brimbank City Council

“Looks like you hit the mark again, I love that you guys are available to do this sort of thing”
- L Cox Administration OLHC School

“The training was well received, useful and relevant and the trainer was fantastic”
- K Jones, Principal West Ryde Public School

“We organised a series of “Workplace Resilience” courses In Sydney, Perth, Brisbane and Canberra. The feedback was excellent from all states. It was refreshing to find a national training company that can deliver consistent high quality programs. Preferred Training Networks were also very flexible and professional – excellent”
- R Birch Projects and Policy Officer, Family Court and Federal Circuit Court ACT

“Preferred Training Networks conducted detailed planning sessions to understand the business and culture which allowed for specific tailoring of the training course. This led to well facilitated training sessions that engaged participants and had a positive impact on the change process”
- P Rigbye, Group HR Manager, Hastings Deering

“After talking to a number of different providers to help develop our Graduate Program Preferred Training Network absolutely stood out from the competition. We were looking for a series of two-hour long modules designed specifically for us and Preferred have done a brilliant job of delivering that. Their proposals hit the mark every time and we will absolutely be looking to use them again in the future.”
- K Austin, Programs Consultant, Pitcher Partners

”I’ve been working with Preferred Training Networks for many years, over a few different companies and recommend them highly. They consistently provide outstanding service in their client relationships, their products and their delivery of training, always accommodating the needs and requirements presented to them.”
- A Sebastian, OD Consultant, Scentre Group

“When I have an internal customer with a Professional Development need, I always have Preferred Training networks top of mind. I know I can ask you to look after the internal customer and I know the outcome will be a success. You’ve helped me design internal courses and sometimes you’ve delivered courses too. An exceptional service.”
- M Godber, L&D Manager, Australian Red Cross

“He did a marvellous job facilitating this course. Can’t speak highly enough about his style. Participant feedback has been overwhelmingly complimentary.”
- A McKenzie, Director of Corporate and Financial Services, Balonne Shire Council Qld

“Facilitation was excellent and the training was tailored specifically to our needs. We were looking for Customer Service training with a difference and the 3-step approach was really great - the mystery customer component in particular. Recommend this training to organisations who want to investigate and improve the customer's experience.”
- C Lane, HR Co-Ordinator, Bathurst Regional Council

“Preferred Training Networks has delivered a number of very successful training courses here at Penrith. Their courses always have a local government context which is very beneficial. The feedback has always been very positive”
- J McConnell Organisation L and D coordinator Penrith City Council

“The training was fantastic, We were really happy with the training delivery and the trainer was brilliant. Thank you very much for your assistance.”
- K Potter, Senior Human Resources Advisor Town of Port Hedland WA

Preferred Training Networks do two critical things really well. They provide high quality, focused, results-oriented training activities, and they back these up with fantastic customer service. Their professionalism and efficiency makes them a pleasure to deal with.”
– D Hartman, Learning & Development Manager, BNP Paribas

“We always enjoy the creativity and new ideas your people have. And your level of service is so professional.”
- J Rogers, Learning and Development, Dept of Transport

“Preferred Training Network developed a coaching training package that really met our needs and they made the contextualizing process so easy. Their customer service before and after was excellent and their trainer was refreshing and innovative and really knew his stuff. A pleasure to do business with.”
- A Martin, Manager, SA Ambulance Service

“On behalf of the management of WesTrac, I would like to thank you and your team for the valuable assistance given to us in determining the content and facilitating the cultural integration sessions that took place as a result of a new business acquisition. We have had a lot of positive feedback from both the management of WesTrac and the newly acquired employees”
- R Futter, Business Development, WesTrac

Preferred Training Networks now has 6 offices in Australia. This enables us to use local accredited trainers and facilitators.

A large Council asked us to help them create a Capability Framework for their Co-ordinators. Through a consultative process, we developed a Capability Framework with learning programs mapped. This process involved developing learning programs for 4 groups of 15 participants over a 3 year period. The learning programs involved key design and development as well as pre and post activities. The learning programs were designed to be a mixture of half and full day programs and covered 10 different topics. An example of these include:

• Breaking down communication silos
• Strategic Thinking and Planning
• Delegation Skills
• Workplace Resilience

We have had a continuing relationship with a leading NFP for many years. We have run many of their learning programs across Australia as well as being involved in developing videos, digital assets, presentations, facilitator guides and participant workbooks. Last year we were asked to design and develop a series of videos for their learning and development platform. This process involved a multi stakeholder consultation process to agree on scripting, producing and delivering a series of videos. These video’s were 5 minutes in duration and were mapped to their capability framework.

A Financial Services company asked us to develop a series of modules for their team leaders. We developed these modules through a consultation process with our client. The client wanted each module to be linked through pre and post activities and be run as short modules in 3 of their Australian offices. The programs were designed with scenarios and relevant activities for participants to engage in. An example of these included:

• Assertiveness Skills
• Influencing and Persuasion Skills
• Managing People
• Making Group Presentations

A very regional organisation in QLD asked us to conduct a week of training for their staff. We designed and developed a series of short and sharp sessions incorporating 2 hour, 3 hour and lunchtime sessions. An example of the programs that we developed included:

• Making staff accountable
• Leading and managing at our council
• Avoiding miscommunications
• Leading by example
• Dealing with difficult internal and external people
• Working with change
• Managing outdoor staff and contactors

A global health body asked us to run a webinar for their staff around the area of Adaptive Leadership. This 45 minute session was conducted utilizing Go To Meeting. This session was run for 30 of their staff who were invited to attend the webinar as part of their professional development. This was recorded and kept onsite for other participants to access when necessary