Listening Skills Training

Listening, not imitation, may be the sincerest form of flattery.” – Joyce Brothers

Listening Skills is a course designed to help you cultivate the ability to listen actively and effectively. Through practice and guided conversation, you will learn to interpret body language, focus attention on the speaker and pick up non- verbal cues.

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    Key learning outcomes

    You will gain an appreciation for the importance of intentional listening and the impact it has on communication. With the knowledge and skills gained in the course, you can apply your newfound ability to any conversation, ultimately fostering meaningful relationships. Your facilitator will provide plenty of practice opportunities to build confidence within a variety of contexts. Participants will learn methods to approach conversations with an open mind and become effective and efficient listeners.

    Key Course Content:

    • Understand the differences between active and passive listening
    • Learn to identify nonverbal cues in communication
    • Develop strategies for effective listening
    • Acquire the ability to recognise emotions/feelings in conversation
    • Develop the skills to ask probing questions and provide feedback
    • Understand how different types of listening can affect communication
    • Discuss 3 common unconscious barriers to listening
    • Learn how to avoid common obstacles to listening
    • Neurodiversity considerations
    • Increase focus and concentration when listening

    Course Description

    Target Audience:
    The course can be tailored for the specific cohort whether it be the leadership team, another group of managers/team leaders or employees.

    This course is available as a 1-day course or a truncated 1/2-day course.

    This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations.

    Group Size:
    We recommend a group size of 4-10 people.

    cta course

    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Listening Skills Training is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Listening Skills Training and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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    We offer a wide range of professional development courses for various needs. Avail our courses to enhance professional skills and efficiency. Please fill the following form to get an instant quote and know more about our professional development pricing structure.

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