Workplace Performance

We spend a great deal of time learning new skills, but sometimes progress depends on recognising what we need to stop doing. The Unlearning at Work Training Course helps participants identify outdated habits, assumptions, and automatic behaviours that may once have been useful but are now getting in the way of better performance, collaboration, and change.

Unlearning at Work: Letting Go of What No Longer Works

Unlearning at work does not mean forgetting everything you already know. It means becoming aware of routines, behaviours, and ways of thinking that are no longer helpful, then making a conscious decision to replace them with more effective approaches.

Some workplace habits become so familiar that people stop questioning them. A process may continue simply because “this is how we have always done it”. An employee may respond to situations automatically because that behaviour has been reinforced over many years. This workshop helps participants pause, reconsider these patterns, and make room for better ways of working.

Sometimes the hardest workplace experiences are not about workload or pressure. They happen when people feel they are being asked to act in ways that conflict with what they believe is right. Moral Injury in the Workplace can develop when there is a gap between personal values and what an employee is able, expected, or required to do.

Understanding Moral Injury in the Workplace

Moral injury can arise when workplace decisions, policies, or difficult situations challenge a person’s values. Over time, this can contribute to feelings such as frustration, guilt, anger, or helplessness. These reactions can stay with people long after the original situation has passed, particularly when they feel they had limited control over the outcome.

This course helps participants understand what moral injury is, how it differs from stress and burnout, and why it can develop in workplace settings. The focus is on recognising what is within an individual’s control, challenging unhelpful thinking, and developing practical ways to respond more constructively when difficult situations arise.

Build stronger capability, improve focus, and manage competing demands with confidence

Modern workplaces require more than just effort. They require clarity, structure, and the ability to manage competing priorities without losing control. When capability is not well developed, teams can become reactive, overwhelmed, and inconsistent in their performance.

The Workplace Capability Training course by Preferred Training Networks helps participants develop practical systems to stay organised, manage workload effectively, and improve follow through. This hands on workshop focuses on building sustainable work habits that support consistent performance across both physical and virtual environments.

The Manager’s Guide to Reducing Workplace Sickies

Although sickies are often joked about as being an Australian institution, they cost Australia billions of dollars every year. Of course, sick days are inevitable but some sickies are signs of despair and some sickies are discretionary.

Every manager who attends this breakthrough program receives a “managing workplace sickies workbook” written by a psychologist to help reduce the amount of sickies in your organisation.

Signposts of Sickies:

Sick of self

From time to time, people feel low esteem. Self motivation ebbs and tasks become chores. When people are sick of themselves they often feel more isolated and find it difficult to get back on track.

• Identifying the signs of low esteem and low morale
• Learning terminology that should be avoided
• Peppering in some pick-me-up through the day
• Keeping communication lines open
• Rewarding and recognise tasks

Sick of colleagues and people

You might notice that some of your people are not themselves. They just don’t seem to care about their colleagues. They become indifferent and often focus more on the process than the person.

• Identifying signs of disillusionment
• Thomas Killman Conflict Model
• Improving staff morale
• The power of positive communications
• Working with different personalities
• Building strong, dynamic teams
• Being aware that the team is only as strong as the least committed performer

Sick of work

This is the number #1 cause of discretionary sick days in the workplace. The employee is sick of the workplace. When that alarm goes off in the morning, they groan and look for options to take a sickie. These employees often have a hostage mentality and they are disengaged from your organisation.

• Identifying the signs of “sick of work”
• Employee engagement — who cares?
• The psychology of Adams’ equity theory
• Role ambiguity #1 cause of workplace disillusionment
• Generation differences what can you do?

Sick of Pressure

Throughout our working lives, we face constant hurdles and struggle points. Occasionally, employees reach crisis points and either bottle up the pressure or explode. Learn proven methods to regulate and release the levels of stress and anxiety in the workplace.

• Being aware of negative self talk
• Proven methods to relax and unwind
• Unravelling your thoughts and positive self talk
• Stress reduction techniques even on the busiest of days
• Being resilient at work – Does resilience really matter?

Sick Sick

When you’re sick, you’re sick. That is why the sick days are there. Usually you don’t want sick people in the workplace, and you would much prefer them at home resting and recuperating. However, in this session participants learn ways to avoid and reduce the amount of bacterial based germs in the workplace. And you also learn some ideas on how to keep employees fit and healthy.

• The cost of sickness – ABS statistics
• Being proactive instead of reactive
• Reducing the length of recovery time
• The impact of showing empathy

Maintaining a fit and healthy workforce – what can you do?

4 Benefits of running this course

• When employees hear that sickies are on the radar, discretionary sickies decrease immediately.
• Some sick days are signs of despair that are completely missed by managers.
• Some workplace sickness is preventable.
• Learn to reduce recovery times and increase productivity

THE NUTS AND BOLTS

This program can be conducted as in-house training on site anywhere in Australia.

GUIDELINES

Group Size: An ideal group size is 4?–12 participants.

Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost

Duration: This program is conducted as a one day course.

Cost: Upon request.

Target Audience: Senior management, middle management, team leaders and supervisors.

Frequently Asked Questions