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Sales
Account Management Inhouse Workshop BDMs & Account Managers
Participants will learn how to identify their customers’ needs and create value-added partnerships that strengthen relationships and drive growth. Along the way, participants will develop the ability to anticipate customer expectations and build trust with accounts. By the end of this course, participants will have acquired the skills to confidently handle their accounts and confidently […]
Advanced Account Management Training Course
The emphasis of this course is on practical application of real-world concepts, allowing for the development of a highly-sophisticated skill set. With insight and understanding from this unique workshop, participants will be better equipped to succeed as highly talented advanced account managers. Target Audience: The course can be tailored for the specific cohort who have […]
Advanced Negotiation Skills Workshop
Advanced negotiation skills workshops are critical if your people are negotiating deals more than $50,000. Behavioural experiments conclude that people who have not mastered the art of negotiation will concede up to 5 times the amount of concessions that a master negotiator will concede. This course was designed to give you the strategies that the […]
BDM Sales Skills
Our BDM sales training programs are designed to enable business development teams to learn how to build levels of trust with customers and prospects. Participants will explore the Ansoff Matrix to unleash a new wave of opportunities and leads. A great BDM never runs short of opportunities or leads. The nature of sales is changing, […]
Building Relationships Clients Suppliers Flyer
As the process of retaining and gaining clients continue to get more competitive, here is a learning methodology that is win/win and can help to break down communication silos between your organisation and your clients and/or suppliers. Four Steps to Build Long Term Relationships with your clients and/or suppliers: 1. Choose a training program that […]
Business to Business Sales Skills
Your B2B sales courses enables you to hone your skills for effective outcomes. Enhance your confidence level with our courses that help you to boost your B2B sales skills. Your Business to Business course is designed to help you improve your btb selling skills and take your organisation to new heights. Participants learn how to […]
Client Service Training – Building Blocks
The training process in six easy steps: Decide which blocks of Client Service you would like in your customised training program By working with one of our professional consultants, you can build a customised Client Service training program that suits your organisation and industry. Simply decide which blocks you would like in your Client Service […]
Consultant Training Course
Consult: to seek information or advice with specialist knowledge on a particular subject. Here’s a paradox. “Consultant” is often understood by consultants. These consultants don’t actually know how to consult. What about your telco consultants working in the call centres? Surely, they are not consulting if they are just trying to sell up the most […]
Consultative Selling Skills Training
The Consultative Selling Skills workshop helps participants to focus upon the client or customer rather than your product or service. It is a process which creates rapport, builds trust and focuses on creating sustainable relationships. Being a consultant you’re going to truly find the client’s stated and unstated needs. This creates more and more tailored […]
Continue Start Stop Selling Techniques
Case Study A Fortune 500 office automation and IT organisation decided to increase it’s shrinking margins. This could only be achieved through changing the behaviour of their direct sales team who focused traditionally on increasing the revenue results to increase commission earnings. Healthy commissions often resulted in eroded margins due to the practice of discounting […]
Debt Negotiation Course – How to Get Paid Quicker
In the midst of economic crisis, the need to communicate with difficult debtors is becoming more common in the marketplace. In order to achieve maximum debt recovery, an appropriate strategy outlining key processes and skills needs to be embedded. By developing existing collection skills employees will become more confident, assertive and motivated to obtain more […]
Internal Consulting Skills Course
Have your people been trained specifically to consult effectively with internal customers? Some internal customers have expectations which are not communicated clearly. Top flight internal consultants find out these specific requirements and are able to deliver a solution consistently. Internal consulting is a skill set that can deliver so many benefits to your organisation. How […]
Negotiating Skills Training Course
It is vital to enable people to have more control of the negotiation process. It is important to understand that by developing effective negotiation skills and effective influencing skills, you will deliver better outcomes for your organisation. If your team has not received professional negotiation skills training then your team is going to struggle. Think […]
Negotiating Variations to Contracts Training Course
The negotiating variations to contracts inhouse workshop is an opportunity to revisit your negotiating style and win more concessions KEY COURSE CONTENT Deflating expectations The key role of active listening Figuring out what’s important to the other party Planning for success – success metrics Influencing skills 101 Preparing your BATNA beforehand The tricks and gambits […]
Oligopolistic Negotiation Skills
Have your people been specifically and professionally trained to negotiate with these organisations? These organisations are often brutal negotiators. Learn how to reduce their perceived bargaining power. Learn how to win profitable concessions. Learn how to be perceived as a valued partner. Don’t let your profit margins get slaughtered anymore. How good are your negotiation […]
Presentation Skills Training Course
Through hands-on exercises and expert feedback, you’ll learn how to effectively plan and structure content, design minimal slides (if any) that engage and support your message. Participants also learn how to use some modern technology tools to further embed and back up the message. Previous participants have been surprised at the range of freely available […]
Relationship Building
In this course, participants map out the strengths and weaknesses of existing stakeholder relationships. A risk analysis then highlights which relationships need to be improved. Then, participants discover strategies to build relationships with the identified stakeholders. Would you like to attend this program? For maximum effectiveness, this course is best conducted as an in-house program. […]
Relationship Building with Customers
Building better relationships with your most profitable customers is vital. You need to start focusing better attention on your most profitable customers or somebody else will. Pareto’s principle suggests 20% of your customers are responsible for 80% of your revenue so why treat all your customers the same. How strong are your relationships with your […]
SALES MANAGEMENT TRAINING COURSES
As a sales professional, it is essential to upgrade your skills to accomplish your goals. Our sales management training courses are designed to equip sales professionals with skills that will enable them to build relationships and retain clients. If you are eager to hone your sales skills and looking for sales skills courses online, we […]
Sales Skills Building Blocks
Sales Training Workshop This workshop will help you acquire those tools to assist you in the sales process and ensure success. Increase your effectiveness and develop your sales talent with our sales management training course. Become skilled at creating opportunities to sell more effectively and generate a sales culture that delivers. Become skilled at identifying […]
Sales Skills for Technical People
For any business, the technical people can have access to customers that your salespeople would never reach. If you want to give your business a boost with enhanced technical sales skills, we have the right solution for you. With our effective technical sales strategy, we intend to make the process of accomplishing your sales goal […]
Sales Skills Training Course
Our sales management courses are designed to cater to the needs of people with different skill levels. If you are eager to maximize your sales performance, this course is ideal for you. This course is designed to help participants expand the pie and maximise every sale. Imagine the difference if your people were asking smarter questions […]
Sales Team Resilience Training
Why Sales Teams Need Resilience: Post GFC prices are more competitive Global competition Cheaper Imports Outsourcing of Services Sales Resilience is a breakthrough course. Designed by a team Sales Managers and Organisational Psychologists, to help sales teams strengthen their determination. S-t-r-e-t-c-h-i-n-g and reshaping targets can motivate a team. The course also challenges the culture of […]
Vendor Management Skills Training Course
Plan of action Building customer relationships is an imperative component of any successful business. Putting the needs of the customer first and developing a robust customer relationship can enable you to gain an edge over competitors. If you wish to enhance your client relationship management skills, this course is ideal for you. Our vendor management course is […]
