Consultative selling is an art. It is a pure form of selling which adds value and creates trust between parties.
Consultative Selling is considered an art. It is a pure form of selling which adds value and creates trust between parties. It focuses upon identifying your client’s needs and objectives and then securing agreement.
I have the skills to uncover my client’s needs through well-established questioning and listening skills.
I can overcome objections and provide alternative solutions where needed.
I focus on following-up with my clients to ensure they are satisfied with the service I have provided.
I am committed to building a referral business that benefits both parties.
I understand the saying ‘sell value not price’.
Your Consultative Selling Skills program is custom designed to teach participants how to position themselves as a valuable resource to their clients. The program will illustrate the importance of clearly defining a client’s needs and objectives and developing sustainable relationships. The program will provide practical techniques to improve the selling skills of your people. Participants will learn that Consultative Selling can assist them to deliver value to their clients through effective questioning techniques. This in turn sets the scene for mutually beneficial relationships and allows clients to communicate their needs.
Key learning outcomes
At the conclusion of the Consultative Selling Skills program, participants will have the skills to:
Understand buyer behaviour
Identify a client’s needs
Involve and engage your client through the selling process
Build trust and commitment
Create knowledge base (not a database) of your most profitable clients
Add value to your client that is not necessarily related to your service or product
Develop contingency plans in case your client perceives a service failure
Create, Communicate and Deliver Value
Position yourself as a unique source of help that can’t be found anywhere else
Actively listen – What?
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.
If you would like more information on this training program, please contact:
Melinda Kavanagh – Marketing Manager
Ph: 1300 323 752
Email: email@example.com or visit our website today.
Consultative Selling Skills Training 4.3 out of 5 based on 35 user ratings.