On behalf of the management of WesTrac, I would like to thank you and your team for the valuable assistance given to us in determining the content and facilitating the cultural integration sessions that took place as a result of a new business acquisition. We have had a lot of positive feedback from both the management of WesTrac and the newly acquired employees
Vendor Management Training Course Australia
Well done, you’ve found the jewel in the crown. This is a cracking course. Manage your vendors or they will be managing you. Vendors have games and tactics they use to get the upper hand. Take back control in your uneven vendor relationships.
Vendor management training courses help to develop strong bonds with your best vendors and raise eyebrows with your worst vendors. Vendors don’t always have your best interests at heart. Vendors have a self-interest, which is understandable.
Tailored Vendor Management In-house Training Courses
We can tailor the course specifically to your interactions with your vendors. By making some relationship tweaks, the vendor relationship might be morphed into a different relationship. The tailored course is particularly useful if some of your vendor relationships are straining. Sometimes vendors are having a laugh at your expense.
You’ll likely have some “salt of the earth” vendors. And you’ll have some “vinegar of the earth” vendors. Managing vendor relationships saves money and duress.
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Key Learning Outcomes
At the conclusion of this tailored Vendor Management Skills workshop, participants will be able to:
- Map your bargaining power with vendors
- Indicate ways to transfer accountability to the vendor rather than shouldering the burden alone
- Discuss the games vendors play to jack up pricing
- Use the GROW model to structure critical conversations with vendors and seek feedback
- Discuss how organisations today compete through “value chains”
- Identify the tricks and gambits the master negotiators play and how to disarm them.
- Select the vendors that add value to your organisation
- Deal with difficult vendors
- Discuss how large organisations drive vendor prices down (not up) in negotiations
- Prepare for an upcoming crucial conversation with a vendor
- Discuss the role of terms and conditions (who benefits?)
- Classify vendors along levels of loyalty to you
- Discuss the impact of taking shortcuts on contract terms
- Review the most common error after reaching agreement with vendors
Course Description
Vendors feed your organisational needs. Your supply chain should be seamless and cost-efficient. Some of your vendors are loyal and will always make sure you get a fair deal. Other vendors are like smiling assassins. They are smiling with their teeth, but they have only one customer in mind, "themselves".
Designed by an organisational psychologist, this course will help participants discover ways to improve the vendor relationship. The vendor management training enhances the skills of professionals in building relationships. Participants will also be encouraged to search for improvements and efficiencies in your supply chain. This supplier relationship management training will help you to engage effectively with new and existing clients.
Case Study
One popular case study is managing the "copier vendor". Discover the tactics that the copier sales people use to drive up your prices. Your organisation has huge bargaining power up until you sign the contract. Once that contract is signed, then you are bound by the terms and conditions. So in this interactive session, participants practice principled negotiation skills to take advantage of your bargaining power. Have you ever noticed how quickly the copier salesperson disappears after the contract is signed? Your new contact ensures contract adherence with no rapport.
Vendor Management Skills In-House Program Skills
For maximum effectiveness, it is recommended that this course be conducted as an in-house program.- Ideal group size: 4 – 10 participants
- Cost: Price on request
- Price: On request.
If you would like more information on this training program, please contact: Preferred Training Networks on 1300 323 752 Email Deborah ddear@preftrain.com.au or visit our website today www.preftrain.com.au
Vendor Management Workshop 4.3 out of 5 based on 58 user ratings.

Australia-wide training courses and workshops
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Vendor Management Training Course Australia is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Vendor Management Training Course Australia and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.