Advanced Account Management Training Course

“Big efforts + Super Skills = Big Re$ults”

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    Key learning outcomes

    Key Course Content:

    • Build customer loyalty levels (Reichheld)
    • Understand the fundamentals of advanced account management, including budgeting, forecasting, and financial reporting
    • Develop strategic goals and objectives for managing short-term and long-term accounts
    • Practice advanced complex negotiating skills
    • Expand your networking capability
    • Develop customer experiences
    • Resist the urge to offer discounts and credits
    • Actively listen for opportunities
    • Ask strategic questions
    • Utilise a variety of software and tools available in the field to manage accounts with accuracy and efficiency
    • Enhance communication and negotiation skills to effectively collaborate and build relationships with clients

    Course Description

    This advanced account management course is designed to provide experienced professionals with the critical skills and knowledge necessary to effectively manage larger accounts. Participants will learn strategies for managing relationships with (multiple) customers, conducting professional negotiations, and developing comprehensive account plans. The emphasis of this course is on practical application of real-world concepts, allowing for the development of a highly-sophisticated skill set. With insight and understanding from this unique workshop, participants will be better equipped to succeed as highly talented advanced account managers.

    Target Audience:
    The course can be tailored for the specific cohort who have large account management responsibilities

    This course is available as a 2-day course or a truncated 1-day course.

    This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations.

    Group Size:
    We recommend a group size of 4-10 people

    cta course

    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Advanced Account Management Training Course is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Advanced Account Management Training Course and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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    We offer a wide range of professional development courses for various needs. Avail our courses to enhance professional skills and efficiency. Please fill the following form to get an instant quote and know more about our professional development pricing structure.

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