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Sales
Account Management Training Course
This course provides participants with an understanding of the key skills needed to successfully manage accounts. Topics include customer service, negotiation, problem solving, influencing and communication. Participants will learn how to identify their customers’ needs and create value-added partnerships that strengthen relationships and drive growth. Along the way, participants will develop the ability to anticipate […]
Advanced Account Management Training Course
This advanced account management course is designed to provide experienced professionals with the critical skills and knowledge necessary to effectively manage larger accounts. Participants will learn strategies for managing relationships with (multiple) customers, conducting professional negotiations, and developing comprehensive account plans. The emphasis of this course is on practical application of real-world concepts, allowing for […]
Advanced Negotiating Skills
Advanced negotiating skills are critical if your people are negotiating deals more than $50,000. Behavioural experiments conclude that people who have not mastered the art of negotiation will concede up to 5 times the amount of concessions that a master negotiator will concede. This course was designed to give you the strategies that the master […]
BDM Sales Skills
Our sales training programs are designed to enable participants to learn how to build levels of trust with customers and prospects. Participants will explore the Ansoff Matrix to unleash a new wave of opportunities and leads. A great BDM never runs short of opportunities or leads. The nature of sales is changing, but we still […]
Building Relationships Clients Suppliers Flyer
As the process of retaining and gaining clients continue to get more competitive, here is a learning methodology that is win/win and can help to break down communication silos between your organisation and your clients and/or suppliers. Four Steps to Build Long Term Relationships with your clients and/or suppliers: 1. Choose a training program that […]
Business to Business Sales Skills
Our B2B sales courses enable you to hone your skills for effective outcomes. Enhance your confidence level with our courses that help you to boost your B2B sales skills. Our Business to Business advertising course is designed to help you improve your promotional skills and take your business to new heights. Participants learn how to […]
Client Service Training – Building Blocks
The training process in six easy steps: Decide which blocks of Client Service you would like in your customised training program By working with one of our professional consultants, you can build a customised Client Service training program that suits your organisation and industry. Simply decide which blocks you would like in your Client Service […]
Consultant Training
Consult: to seek information or advice with specialist knowledge on a particular subject. Here’s a paradox. “Consultant” is often understood by consultants. These consultants don’t actually know how to consult. What about your telco consultants working in the call centres? Surely, they are not consulting if they are just trying to sell up the most […]
Consultative Selling Skills Training
Consultative Selling focuses upon the client rather than your product or service. It is a process which creates rapport, builds trust and focuses on creating sustainable relationships. How would you rate your Consultative Selling skills? Ask yourself the following: I understand my clients business and the market they operate in. I take time to work […]
Continue Start Stop Selling Techniques
Many sales programs are too complicated with no lasting behavioural change for your sales team. Continue-Start-Stop Selling Techniques could not be easier to implement and is a proven methodology. At the conclusion of the program you will have an action plan of what activities and behaviours will be continued, started and stopped. Case Study A […]
Debt Negotiation Course – How to Get Paid Quicker
In the midst of economic crisis, the need to communicate with difficult debtors is becoming more common in the marketplace. In order to achieve maximum debt recovery, an appropriate strategy outlining key processes and skills needs to be embedded. By developing existing collection skills employees will become more confident, assertive and motivated to obtain more […]
Internal Consulting Skills Course
Have your people been trained specifically to consult effectively with internal customers? Some internal customers have expectations which are not communicated clearly. Top flight internal consultants find out these specific requirements and are able to deliver a solution consistently. Internal consulting is a skill set that can deliver so many benefits to your organisation. How […]
Negotiating & Influencing Variations to Contracts
Variations to contracts can be difficult. But some teams are beaten before the conversation happens. Instead of negotiating harder, you are hoisting the flag of surrender. This course is designed to give you new tools and insights to win more concessions. Discover a disciplined approach to managing change orders. You’ll become more formidable negotiators and […]
NEGOTIATION SKILLS TRAINING
Negotiation skills training courses allow you to quickly learn effective negotiation and influencing skills. Negotiation skills help you to be better prepared to apply effective negotiation skills, techniques and strategies in order to achieve desired outcomes. We have all been involved in situations that required us to negotiate whether at home or at work. Most […]
Oligopolistic Negotiation Skills
Have your people been specifically and professionally trained to negotiate with these organisations? These organisations are often brutal negotiators. Learn how to reduce their perceived bargaining power. Learn how to win profitable concessions. Learn how to be perceived as a valued partner. Don’t let your profit margins get slaughtered anymore. How good are your negotiation […]
Presentation Skills Training Course
Through hands-on exercises and expert feedback, you’ll learn how to effectively plan and structure content, design minimal slides (if any) that engage and support your message. Participants also learn how to use some modern technology tools to further embed and back up the message. Previous participants have been surprised at the range of freely available […]
Relationship Building
In this course, participants map out the strengths and weaknesses of existing stakeholder relationships. A risk analysis then highlights which relationships need to be improved. Then, participants discover strategies to build relationships with the identified stakeholders. Would you like to attend this program? For maximum effectiveness, this course is best conducted as an in-house program. […]
Relationship Building with Customers
Building better relationships with your most profitable customers is vital. You need to start focusing better attention on your most profitable customers or somebody else will. Pareto’s principle suggests 20% of your customers are responsible for 80% of your revenue so why treat all your customers the same. How strong are your relationships with your […]
SALES MANAGEMENT TRAINING COURSES
As a sales professional, it is essential to upgrade your skills to accomplish your goals. Our sales management training courses are designed to equip sales professionals with skills that will enable them to build relationships and retain clients. If you are eager to hone your sales skills and looking for sales skills courses online, we […]
Sales Skills Building Blocks
Sales Training Workshop This workshop will help you acquire those tools to assist you in the sales process and ensure success. Increase your effectiveness and develop your sales talent with our sales management training course. Become skilled at creating opportunities to sell more effectively and generate a sales culture that delivers. Become skilled at identifying […]
Sales Skills for Technical People
For any business, the technical people can have access to customers that your salespeople would never reach. If you want to give your business a boost with enhanced technical sales skills, we have the right solution for you. With our effective technical sales strategy, we intend to make the process of accomplishing your sales goal […]
Sales Skills Training Course
Our sales management courses are designed to cater to the needs of people with different skill levels. If you are eager to maximize your sales performance, this course is ideal for you. This course is designed to help participants expand the pie and maximise every sale. Imagine the difference if your people were asking smarter questions […]
Sales Team Resilience Training
Why Sales Teams Need Resilience: Post GFC prices are more competitive Global competition Cheaper Imports Outsourcing of Services Sales Resilience is a breakthrough course. Designed by a team Sales Managers and Organisational Psychologists, to help sales teams strengthen their determination. S-t-r-e-t-c-h-i-n-g and reshaping targets can motivate a team. The course also challenges the culture of […]
Vendor Management Skills Training Course
Plan of action Building customer relationships is an imperative component of any successful business. Putting the needs of the customer first and developing a robust customer relationship can enable you to gain an edge over competitors. If you wish to enhance your client relationship management skills, this course is ideal for you. Our vendor management course is […]
