Undo Upwards Bullying

Description

Plan of action

This program will assist you to manage poor performance and enhance employee productivity.

• Develop high performance work practices (HPWP).
• Set SMART goals and KPIs for your employees.
• Eradicate blame shifting and a constant complaining.
• Encourage accountability and ownership.
• Identify the telltale signs of “Middlers”.
• Understand and identify task saboteurs.
• Imbibe a culture that rewards achievement.
• Learn the techniques to enhance employee motivation.
• Anticipate reactions and be strategic.
• Map and plan a performance management session.
• Correctly identify and label poor performance.
• Detail the benefits of making the change.

Key learning outcomes

At the conclusion of this program, participants will possess the skills to:

• Eradicate role ambiguity.
• Set realistic deadlines and goals for your team.
• Develop self awareness to identify ineffective behaviours.
• Use the GROW model to prevent misunderstandings of performance expectations.
• Use motivational techniques to reach objectives – What works and what does not.
• Understand what games people will play to “widen the goalposts”.
• Understand the importance of having effective and open communication in the organisation.
• Encourage knowledge sharing and ideas generation at workplace.
• Build effective team synergies at your workplace.
• Learn effective ways of managing conflict at an early stage.
• Confront “It is someone else’s responsibility” excuses.
• Build the holistic framework of workplace responsibilities.
• Create transparency and seamlessness in your organisational culture.
• Deal effectively with poor attitudes and poor behaviours before they spiral.

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Supervisors, Team Leaders and Management.

If you would like more information on this training program, please contact: Melinda Kavanagh – Marketing Manager 03 9805 8000 Email:mkavanagh@preftrain.com