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Cultural Diversity Training Course
Cultural Diversity inhouse workshops help the group to truly understand the diversity around them. We’re all different.
This cultural diversity professional development course helps everyone embrace the myriad opportunities that arise from the Australian diverse workplace.
In order to maximise workplace effectiveness, it is important to apply different strategies when communicating with different people. This will avoid the creation of conflicts and misunderstandings. Cultural myopia is still around and learning is the key to break through and to see everyone in the same light.
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Key Learning Outcomes
Your Cultural Diversity Skills program will give participants the skills to:
- Develop suitable techniques and communication skills that improve understanding, problem-solving, and build existing trust levels
- Adapt an approach and/or communication style depending on the specific requirements of a particular culture.
- Build a platform where people from different cultures feel confident to express their opinions
- Create effective cross-cultural, professional relationships (based on an understanding of the business practices in the target cultures.)
- Indicate to Australian staff members those behaviours that offend and thus which to avoid when wanting to engage in a professional manner with others.
- Identify an individual cultural frame of reference and become more self-aware of other people’s perception making processes
Course Description
Communicating with people from different cultures is very common in today's workplace. This can involve dealing with a culturally diverse population of stakeholders. With cultural diversity skills training skills, you will be equipped with strategies and techniques to deal with and understand people who are different.
How good are you at dealing with different cultures in the workplace?
Ask yourself the following:
- I actively listen to what the other person has to say.
- I understand that every individual has different values and way of thinking.
- I use effective communication skills when dealing with people from different cultures.
- I apply appropriate behaviour in order to strengthen business relationships.
- I am aware of the challenges that arise during cross-cultural communication.
- I respect all cultures.
- I always maintain my professionalism when dealing with other cultures.
- I know the cultural traits and its effect on my organisation.
- I understand how the Australian culture is perceived by others.
- I avoid talking about things that can offend other cultures.
- I develop strategies to work effectively with other cultures.
- I can communicate confidently with other cultures.
- If I don't understand something, I ask for clarification.
- I always aim at improving business relationships with customers/colleagues from different cultures.
- I have highly developed active listening and key questioning skills.
- I am interested to learn more about other cultures.
Your Cultural Diversity Skills program focuses upon the cultural nuances, which occur when dealing with individuals from different cultures and countries. Our cultural diversity training program will enable participants to learn the skills and knowledge to build successful cross-cultural business interactions.
Would you like to attend this program?
- For maximum effectiveness, this program is best conducted as an in-house program.
- Ideal group size: 4 - 10 participants
- Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
- Duration: Your Cultural Diversity Course can be modified to fit inside your timeframe. If you could make the changes that would be great.
- Cost: Price on request.
- Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO's
If you would like more information on this training program, please contact: Deborah Dear - Marketing Manager PH: 1300 323 752 Email: [email protected] or visit our website today.
Cultural Diversity 4.3 out of 5 based on 36 user ratings.
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Australia-wide training courses and workshops
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Cultural Diversity Training Course is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Cultural Diversity Training Course and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.
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Fantastic, first ever we’ve run, and I’m impressed at how well the uptake and relevance was.
M. Bolliger
Managing Director Bollinger Shipping Agency
We organised a series of “Workplace Resilience” courses In Sydney, Perth, Brisbane and Canberra. The feedback was excellent from all states. It was refreshing to find a national training company that can deliver consistent high-quality programs. Preferred Training Networks were also very flexible and professional – excellent.
R Birch
Projects and Policy, Family Court and Federal Circuit Court ACT
Short, sharp and to the point. Ideal length of time.
C. Haintz
QMS Media
Tom was a really engaging presenter, really enjoyable and useful session.
A. Weekes
Sports Integrity Australia
David is an excellent training facilitator. He took the time to adapt examples that we could really relate to. He is an EXCELLENT listener! And he is really good at picking apart what individuals say (in a good way) and applying the training to situations we bring forward. As someone who rarely feels comfortable speaking up in a situation like this, his approach was very much appreciated.
M Habjan
Council for the Arts
Lots of fun, made it easy to learn.
J. Shelberg
Bright Brewery
Very engaging trainer!! Rosie was a great facilitator especially in the virtual space. The content was easy to follow and prompted a lot of engagement and collaboration within the group.
J Penfold
Albury City Council
The training was well run as an informative discussion instead of a “lecture”. This better engages the trainees.
T Huthhison
Western Parkland City Authority NSW
Trish was wonderful – very insghtful and engaging.
R Bibby
Swan Hill Rural City Council
On behalf of the management of WesTrac, I would like to thank you and your team for the valuable assistance given to us in determining the content and facilitating the cultural integration sessions that took place as a result of a new business acquisition. We have had a lot of positive feedback from both the management of WesTrac and the newly acquired employees
R Futter
Business Development, WesTrac
Preferred Training Network developed a coaching training package that really met our needs and they made the contextualizing process so easy. Their customer service before and after was excellent and their trainer was refreshing and innovative and really knew his stuff. A pleasure to do business with.
A Martin
Manager, SA Ambulance Service
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J Rogers
Learning and Development, Dept of Transport
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D Hartman
Learning & Development Manager, BNP Paribas
The training was fantastic, We were really happy with the training delivery and the trainer was brilliant. Thank you very much for your assistance.
K Potter
Senior Human Resources Advisor Town of Port Hedland WA
Preferred Training Networks has delivered a number of very successful training courses here at Penrith. Their courses always have a local government context which is very beneficial. The feedback has always been very positive
J McConnell
Organisation L and D coordinator Penrith City Council
Facilitation was excellent and the training was tailored specifically to our needs. We were looking for Customer Service training with a difference and the 3-step approach was really great – the mystery customer component in particular. Recommend this training to organisations who want to investigate and improve the customer’s experience.
C Lane
HR Co-Ordinator, Bathurst Regional Council
He did a marvellous job facilitating this course. Can’t speak highly enough about his style. Participant feedback has been overwhelmingly complimentary.
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When I have an internal customer with a Professional Development need, I always have Preferred Training networks top of mind. I know I can ask you to look after the internal customer and I know the outcome will be a success. You’ve helped me design internal courses and sometimes you’ve delivered courses too. An exceptional service.
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L&D Manager, Australian Red Cross
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A Sebastian
OD Consultant, Scentre Group
After talking to a number of different providers to help develop our Graduate Program Preferred Training Network absolutely stood out from the competition. We were looking for a series of two-hour long modules designed specifically for us and Preferred have done a brilliant job of delivering that. Their proposals hit the mark every time and we will absolutely be looking to use them again in the future.
K Austin
Programs Consultant, Pitcher Partners
Preferred Training Networks conducted detailed planning sessions to understand the business and culture which allowed for specific tailoring of the training course. This led to well facilitated training sessions that engaged participants and had a positive impact on the change process
P Rigbye
Group HR Manager, Hastings Deering
We organised a series of “Workplace Resilience” courses In Sydney, Perth, Brisbane and Canberra. The feedback was excellent from all states. It was refreshing to find a national training company that can deliver consistent high quality programs. Preferred Training Networks were also very flexible and professional – excellent
R Birch Projects and Policy Officer
Family Court and Federal Circuit Court ACT
The training was well received, useful and relevant and the trainer was fantastic
K Jones
Principal West Ryde Public School
Looks like you hit the mark again, I love that you guys are available to do this sort of thing
L Cox
Administration OLHC School
Preferred Training Networks has worked very closely with our organisation to provide relevant and targeted training for our diverse workforce in a variety of areas. Not only do the trainers deliver engaging and interactive sessions, the communication and follow-up are always exceptional.
K Aldridge
Learning and Development Advisor, Brimbank City Council
Buying in training is often like buying clothes on line. They often don’t fit or suit you. You are left feeling disappointed. I can honestly say that this has never been the case with PT. Each time we require their assistance they are able to customise sessions to meet our exact needs. Their facilitators link with us to ensure learning and development for the organisation does not end with the training day. Together we can then achieve maximum return on investment.
D Baxter-Tomkins
HR Manager, Moree Plains Shire Council
The Preftrain Leadership Workshops gave our teams the opportunity to learn techniques and tools to better lead, engage and support their teams. The flexibility to adapt the content to suit our needs and run the sessions in-house was very welcomed. The content was well structured and the trainer facilitated in an engaging and interactive manner, helping to embed the key takeaways of the session.
A Fontaine L&D Consultant
People and Culture, NEC Australia
Preferred Training Networks have been invaluable to our organisation in customising professional integrity and communications courses for us. Your trainers are very experienced and can handle sessions with individuals from any level of the organisation. Thank you for your help and we look forward to working with you again this financial year.
M Hewitt
Human Resources and Safety, Diver Foods
I have worked with Preferred Training Networks over a number of years to deliver onsite training for our employees. Preferred Training Networks took the time to understand my requirements right from their first contact with me. David Souter has a thorough understanding of local government which makes for a great partnership. He has provided us with some amazing trainers who are able to engage our staff and deliver the essential outcomes that Council is looking for. Thank you to David, Niall, Deb and Suzanne for all your help and hard work!
M Collett
L&D Coordinator, Hobsons Bay City Council
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Pinarc Disability Support and EasyTech Living
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J Zavecz
QMS Media
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O Goldrick
Sports Integrity Australia
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G Sinclair
Nepean Blue Mountains Local Health District
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