Cultural Diversity Training

In order to maximise workplace effectiveness, it is important to apply different strategies when communicating with different people. This will avoid the creation of conflicts and misunderstandings.

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    Key learning outcomes

    Your Cultural Diversity Skills program will give participants the skills to:

    • Develop suitable techniques and communication skills that improve understanding, problem-solving, and build existing trust levels
    • Adapt an approach and/or communication style depending on the specific requirements of a particular culture.
    • Build a platform where people from different cultures feel confident to express their opinions
    • Create effective cross-cultural, professional relationships (based on an understanding of the business practices in the target cultures.)
    • Indicate to Australian staff members those behaviours that offend and thus which to avoid when wanting to engage in a professional manner with others.
    • Identify an individual cultural frame of reference and become more self-aware of other people’s perception making processes

    Course Description

    Communicating with people from different cultures is very common in today’s workplace. This can involve dealing with a culturally diverse population of stakeholders. With cultural diversity skills training skills, you will be equipped with strategies and techniques to deal with and understand people who are different.

    How good are you at dealing with different cultures in the workplace?

    Ask yourself the following:

    1. I actively listen to what the other person has to say.
    2. I understand that every individual has different values and way of thinking.
    3. I use effective communication skills when dealing with people from different cultures.
    4. I apply appropriate behaviour in order to strengthen business relationships.
    5. I am aware of the challenges that arise during cross-cultural communication.
    6. I respect all cultures.
    7. I always maintain my professionalism when dealing with other cultures.
    8. I know the cultural traits and its effect on my organisation.
    9. I understand how the Australian culture is perceived by others.
    10. I avoid talking about things that can offend other cultures.
    11. I develop strategies to work effectively with other cultures.
    12. I can communicate confidently with other cultures.
    13. If I don’t understand something, I ask for clarification.
    14. I always aim at improving business relationships with customers/colleagues from different cultures.
    15. I have highly developed active listening and key questioning skills.
    16. I am interested to learn more about other cultures.

    Your Cultural Diversity Skills program focuses upon the cultural nuances, which occur when dealing with individuals from different cultures and countries. Our cultural diversity training program will enable participants to learn the skills and knowledge to build successful cross-cultural business interactions.

    Would you like to attend this program?

    • For maximum effectiveness, this program is best conducted as an in-house program.
    • Ideal group size: 4 – 10 participants
    • Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
    • Duration: Your Cultural Diversity Course can be modified to fit inside your timeframe. If you could make the changes that would be great.
    • Cost: Price on request.
    • Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s

    If you would like more information on this training program, please contact:
    Deborah Dear – Marketing Manager
    PH: 1300 323 752
    Email: or visit our website today.

    Cultural Diversity 4.3 out of 5 based on 36 user ratings.
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    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Cultural Diversity Training is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Cultural Diversity Training and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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