A constant frustration in business today is the decision making process. This program will help participants to strategically frame a problem objectively and decide a course of action.

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    Key learning outcomes

    Your Problem Solving and Decision Making program will give participants the skills to:

    • Correctly label the problem.
    • Use ‘Laddering’ to get an insight into the heart of the problem.
    • Find the cause of a problem instead of focusing energy on the symptoms of the problem.
    • Explore individual decision making processes.
    • Explore organisational problem solving behaviour.
    • Use precedents to influence other stakeholders.
    • Invent win/win outcomes even when this seems impossible.
    • Communicate more effectively with all stakeholders.
    • Make decisions proactively.
    • Actively listen – What?
    • Be creative and innovative in solving problems.

    Course Description

    Why is problem solving and decision making so difficult?

    People often lose faith in a company/individual if they perceive poor decision making and/or poor problem solving. Even more frustrating is the procrastination of making a decision (We’ll tell you more later).

    This program helps participants understand the decision making process and will equip participants with the skills and techniques to frame a problem objectively and decide a course of action.

    Action Plan

    1. How to develop the skills to conceptualise a problem through the eyes of all stakeholders and not from a myopic perspective.
    2. How to help participants to dig for the source of the problem instead of constantly fixing symptoms of the problem.
    3. How to understand how organisational decision making can differ from individual decision making.
    4. How to understand how emotions can influence decision making.
    5. How to reduce risks when making decisions.
    6. How to overcome the ‘save my ass’ hurdle that academics have identified why people won’t make a decision.
    7. How to use precedents as a tool to share your beliefs with other people.
    8. How to gain approval and motivate the senior management team

    Would you like to attend this program?

    For maximum effectiveness, this program is best conducted as an in-house program.

    Ideal group size: 4 – 12 participants.

    Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

    Duration: Your Problem Solving Decision Making Course can be modified to fit inside your timeframe.

    Cost: Price on request.

    Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

    If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: or contact us online today.

    Problem Solving Decision Making 4.1 out of 5 based on 39 user ratings.
    cta course

    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our PROBLEM SOLVING DECISION MAKING is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from PROBLEM SOLVING DECISION MAKING and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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