Communications Skills at Work

Communication Skills at Work is an essential course that will equip you with the tools to become a more effective communicator. In this workshop, you’ll learn how to hone your verbal and written communication skills by exploring nonverbal communication, active listening techniques, conflict resolution, public speaking, and more. Improve your ability to collaborate with others, write clear messages, and engage in meaningful conversations. Develop the confidence to communicate effectively in all work and life scenarios. Participants will gain confidence in expressing themselves and using communication tools to achieve greater understanding in any situation.

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    Key learning outcomes

    Key Course Content:

    • Develop strong verbal communication skills to effectively communicate in any setting
    • Learn how to write effectively and clearly convey a message or idea
    • Utilise non-verbal communication tools such as body language and gestures
    • Check for understanding
    • Understand different communication styles and use them to your advantage
    • Improve interpersonal communication and develop key relationships
    • Identify and overcome communication barriers
    • Adapt your communication style to different people and situations
    • Build strong listening skills to understand another person’s point of view
    • Build confidence in delivering presentations

    Course Description

    Professional Communication Training for Employees

    Lazy communication is far too common. People are trying to communicate in as few words as possible. It’s as if we’re too busy running around in circles to take time to communicate with one another.

    Providing good communication training for employees is vital. This communication skills training course is designed to step your organisation through proven methods of communicating clearly. Professional communication is designed to sway and bend with nuances. Professional communication is a means of communicating clearly with one another without being misunderstood.

    Target Audience:

    The course can be tailored for the specific cohort whether it be the leadership team, another group of managers/team leaders or employees.


    This course is available as a 1-day course or a truncated 1⁄2 -day course.


    This course can be delivered both in-person or virtually. For virtual delivery, we can use our virtual platforms or your organisations.

    Group Size:

    We recommend a group size of 4-10 people.

    At Preferred Training Networks, we offer a wide range of employee training and development courses designed to complement our communication training programs including non-verbal communication training, confidence building courses, customer service skills training, influencing skills training and more.

    cta course

    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Communications Skills at Work is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Communications Skills at Work and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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    We offer a wide range of professional development courses for various needs. Avail our courses to enhance professional skills and efficiency. Please fill the following form to get an instant quote and know more about our professional development pricing structure.

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