What to Expect from Change Management Course What makes change-big or small-so intimidating, and how can I better adapt? Our Change Management Course equips leaders and teams with the practical skills to plan, implement and manage organisational change. Learning to embrace change becomes easier once you complete our change management courses in Australia. Our qualified […]
Communicating with people from different cultures is very common in today’s workplace. This can involve dealing with a culturally diverse population of stakeholders. With cultural diversity cultural diversity skills training, you will be equipped with strategies and techniques to deal with and understand people who are different. How good are you at dealing with different […]
The key to dealing with difficult patients and carers is to focus on the immediate behaviour. Then defuse the situation as quickly as possible and remain safe. ‘Dealing with Difficult Patients and Carers’ In-House Program FAQs For maximum effectiveness, this course is best conducted as an in-house program. Where can this course be held? For […]
This practical in-house workshop helps your team recognise, manage and reduce the impact of vicarious trauma in high-pressure roles. Tailored for frontline and client-facing staff across Australia, the training covers early warning signs, emotional boundaries, recovery strategies, and supportive workplace practices. The program is designed to build awareness, protect mental health, and reduce burnout. It’s […]
Most not-for-profits (NFPs) and community services couldn’t thrive without the incredible contributions of their volunteers. The key to success lies in understanding how to manage volunteers effectively and respectfully. Would it make a significant difference to your organisation if both paid and unpaid staff worked more collaboratively? Studies consistently show that volunteers often feel disconnected […]
