Email Writing Skills Training And Etiquette

You can improve on your email writing skills. Preferred Training Networks is here to assist you.

This program is designed to help your people avoid making common errors when writing internal and external emails. Minimise your liability and risk by learning netiquette skills


Most people and organisations have simply no idea how much risk and liability surrounds sending and receiving emails. What about the risk of losing key clients and customers by sending poorly constructed or misunderstood emails? Emails are legal documents and email training skills will help your people learn to write dynamic, risk free emails.

Many organisations don’t adequately check the quality of emails for perceived employee privacy issues. Make sure that your people use an email style guide and a training framework that keeps your emails integrated and easy to read. Get rid of sloppy grammar and jargon too. Writing a well constructed email isn’t rocket science and all your people should be writing quality emails every time.

Key learning outcomes – Email Writing Skills Training & Netiquette Participants will learn the skills to:

  1. Conduct a quick health check on the quality of your internal and external emails.
  2. Recognise and remove the 4 biggest email errors.
  3. Use powerful active verbs instead of passive verbs.
  4. Keep in mind that email is a legal document and don’t take shortcuts.
  5. Use the title and opening line to grab attention.
  6. Critique sample emails and spot the multiple errors.
  7. Calibrate an email style guide and learn the 7 signs of email excellence.
  8. Prompt action as a response to your email rather than it being deleted.

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: Your Email Writing Skills Training and Netiquette Course can be modified to fit inside your timeframe. If you could make the changes it would be great.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s.

If you would like more information on this training program, please contact: Melinda Carlisle – Marketing Manager 03 9805 8000 Email: mcarlisle@preftrain.com

You might be interested at our other exciting courses like: managing meetings trainingmanaging conflict in the workplace, and Employee and engagement training. Get in touch with us today if you have any queries.


Email Writing Skills Training And Netiquette 4.5 out of 5 based on 64 user ratings.