Emotional Intelligence Course

A one size fits all approach to building relationships is ineffective. Learn how emotional intelligence (EI) can give you valuable insights to understand how other people tick.

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    Key learning outcomes

    The Emotional Intelligence & Relationship Building program will give participants the skills to:

    • Add value to their clients
    • Implement CRM Strategies to develop long term relationships
    • Use EI to be an outstanding coach and leader
    • Manage their EI to enhance their performance levels
    • Develop strategies to cope with divergence
    • Break down the communication silos
    • Resolve situations of potential workplace conflict
    • Establish a culture of continuously looking at ways to build relationships with key stakeholders
    • Create a positive and productive organisational culture

    Course Description

    Can your EI really effect your relationship building skills? Research has shown that EI effects team building, leadership skills and communication skills. This program shows you ways to enhance your EI competencies and build much stronger relationships.

    Action Plan

    1. Understanding the concept and dynamics of EI
    2. Learning the basics 3 models of EI- Trait, Mixed and Ability-Based
    3. Understanding the correlation between emotional intelligence & relationship building
    4. Analysing the effect of your EI in influencing employees and clients
    5. Using your EI to negotiate and communicate in interpersonal relationships
    6. Avoiding negative feelings and adopting a positive thought process
    7. Self control and change management
    8. Managing emotions to enhance your workplace productivity

    Would you like to attend this program?

    • For maximum effectiveness, this program is best conducted as an in-house program.
    • Ideal group size: 4 – 12 participants.
    • Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
    • Duration: This program can be adapted to meet your requirements.
    • Cost: Price on request.
    • Target Audience: Employees, Supervisors, Middle Managers or Senior Managers

    If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: or contact us online today.

    Emotional Intelligence Course 4.2 out of 5 based on 41 user ratings.
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    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Emotional Intelligence Course is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Emotional Intelligence Course and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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    We offer a wide range of professional development courses for various needs. Avail our courses to enhance professional skills and efficiency. Please fill the following form to get an instant quote and know more about our professional development pricing structure.

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