Directing Others

Managers and leaders balance the need to be directive and supportive. It is also important to be caring and compassionate; however there are situations which do require a more directive style.

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    Key learning outcomes

    At the conclusion of this program participants will possess the skills to:

    • Set clear and reasonable expectations.
    • Describe what collaborative communication is.
    • Use directive language that is unambiguous.
    • Set a platform for dialogue.
    • Use the GROW model to understand staff needs.
    • Keep employees engaged and motivated.
    • Kick start crucial performance discussions.
    • Be aware of the dangers of symptomatic responses.
    • Practice expectations management.
    • Use consequences effective and fairly.
    • Negotiate when appropriate.
    • Construct clear and agreed action plans ensure directives are carried out.

    Course Description

    Plan of action

    Managers and leaders balance the need to be directive and supportive. It is also important to be caring and compassionate; however there are situations which do require a more directive style.

    • How to be more directive in the workplace.
    • How to use different situational communicative styles.
    • How to identify your unique directive style.
    • How to maintain open communication in the workplace.
    • How to create rapport.
    • How to anticipate opposition thinking styles.
    • How to reduce information leaks and rumours.
    • How to set expectations and keep people informed.
    • How to manage people who don’t want to be directed.

    “A leader takes people where they want to go. A great leader takes people where they don’t necessarily want to go, but ought to be.” – Rosalyn Carter 

    Would you like to attend this program?

    For maximum effectiveness, this program is best conducted as an in-house program.

    Ideal group size: 4 – 12 participants.

    Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

    Duration: This program can be adapted to meet your requirements.

    Cost: Price on request.

    Target Audience: Supervisors, Team Leaders and Management.

    If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: or contact us online today.

    cta course

    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Directing Others is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Directing Others and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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