On behalf of the management of WesTrac, I would like to thank you and your team for the valuable assistance given to us in determining the content and facilitating the cultural integration sessions that took place as a result of a new business acquisition. We have had a lot of positive feedback from both the management of WesTrac and the newly acquired employees
Directing Employees Training Course
The ‘Directing Employees’ training course is designed to teach the skills and techniques needed to effectively manage and lead others in the workplace. In this course, participants will learn how to communicate objectives and expectations, delegate tasks, provide feedback, resolve conflicts and motivate employees. You will gain practical strategies on how to successfully lead and manage teams, create a positive environment, set clear goals, and encourage performance.
The course also explores techniques for problem-solving and decision-making, as well as conflict resolution for improved team dynamics. With the knowledge and tools gained from this course, you’ll be ready to direct others more effectively and build successful, productive teams. Unlike, sheep who don’t follow directions in a traditional sense, people require tailored and thoughtful guidance to ensure cooperation and compliance. People need tailored directions to comply.
Managers and leaders balance the need to be directive and supportive. It is also important to be caring and compassionate; however, there are situations which do require a more directive style.
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Key Learning Outcomes
At the conclusion of this tailored ‘Directing Employees’ course, participants will possess the skills to:
- Set clear and reasonable expectations.
- Describe what collaborative communication is.
- Use directive language that is unambiguous.
- Set a platform for dialogue.
- Use the GROW model to understand staff needs.
- Keep employees engaged and motivated.
- Kick-start crucial performance discussions.
- Be aware of the dangers of symptomatic responses.
- Practice expectations management.
- Use consequences effective and fairly.
- Negotiate when appropriate.
- Construct clear and agreed action plans
- Ensure directives are carried out.
Course Description
Workshop Action Plan to Direct Employees
Managers and leaders balance the need to be directive and supportive. It is also important to be caring and compassionate; however, there are situations which do require a directive style.
- How to be more directive in the workplace.
- How to use different situational communicative styles.
- How to identify your unique directive style.
- How to maintain open communication in the workplace.
- How to create rapport.
- How to anticipate opposition thinking styles.
- How to reduce information leaks and rumours.
- How to set expectations and keep people informed.
- How to manage people who don't want to be directed.
"A leader takes people where they want to go. A great leader takes people where they don't necessarily want to go, but ought to be." - Rosalyn Carter
'Directing Employees' In-House Program Details
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4–12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Supervisors, Team Leaders and Management.
If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: ddear@preftrain.com or contact us online today.

Australia-wide training courses and workshops
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Directing Employees Training Course is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Directing Employees Training Course and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.