All Micro Learning
Empowerment and Motivation Skills
- Apply the theories of motivation in the workplace.
- Boost employee engagement levels and enjoy the proven outcomes.
- Create a sense of purpose through goal setting and reaching targets.
- Implement a long term plan to sustain the motivational techniques applied in the workplace
Lean Thinking Styles to Reduce Waste and Gain Productivity
- Deliver a behavioural change to improve quality using Lean thinking techniques
- Address uneven work flow
- Deal with and resolve customer complaints
- Apply crisis management and remove chaos.
Dealing With Challenging Situations
- Identify and address root causes of challenging situations
- Substitute vocabulary that may aggravate the situation
- Use reflective listening to gain an understanding of the situation.
- Successfully manage the reactions of yourself and others.
Writing Skills
- Use effective communication techniques to empower others
- Build rapport to generate trust and manage resistance
- Address poor performance before it spirals
- Develop empowerment and problem solving behaviours.
Mindfulness for Admin
- What is mindfulness
- What are the benefits for admin personnel
- A couple of mindfulness practices
- How to make time for mindfulness.
Time Management Skills for Administration Teams
- Plan and prioritise tasks
- Use your diary effectively
- Mange email
- How to communicate that you’re busy without causing annoyance
Time management training
- Plan and prioritise keys tasks in mining
- Use effective delegation techniques at the workplace.
- Set and complete personal and departmental goals
- Manage daily interruptions in the form of phone, email or drop-in visitors
Keeping a Positive Demeanour
- Build rapport with your people
- Blueprint the employee experience
- Manage mining expectations
- The benefits of being positive
Productivity Management Training Course
- Address poor performance before it spirals.
- Create a positive culture that welcomes productivity targets.
- Influence your people to work as part of a team rather than individually.
- Build an effective feedback loop to improve further changes
Workplace Conflict Resolution Training
- Rid your organisation of the number one cause of workplace conflict – role ambiguity
- Focus on the root cause rather than addressing symptomatic responses.
- Build rapport with opposition thinking styles.
- Critique a 5-step conflict resolution plan.
Decision Making Training Course
- Demonstrate the AI problem solving tool
- Anticipate expectations of people working in the mining sector
- Practise using modern decision making tools
- Track down information that is the most meaningful, practical and purposeful.
Employee Engagement Training Course
- Why is employee engagement important in mining
- Boosting engagement in the mining sector
- What do employees want
- Supports organisational values