All Micro Learning

G3 Interpersonal Skills For 3 Different Generations
  • Learn to influence and communicate efficiently across Gen Y, Gen X and Baby Boomer age groups
  • Understand the motivations and drives of different generations.
  • Understand different personality styles and how to match your communication style.
  • Turn difficult clients into opportunities for the organisation
Stress Management
  • Identify the causes and symptoms of stress
  • Discuss the stressors of dealing with difficult people
  • Utilise time management skills to get past chaos management
  • Pursue positive thoughts rather than dwelling on faults
Emotional Intelligence Course
  • Understand the concept and dynamics of EI
  • Resolve situations of potential workplace conflict
  • Implement CRM Strategies to develop long term relationships
  • Create a positive and productive organisational culture.
Advanced Negotiating Skills
  • Hone existing negotiating skills with higher sophistication and success
  • Discuss the power of collaborative negotiating styles.
  • Understand how to dismiss opposition ideas without causing offence
Goal Setting
  • Understand the meaning and importance of ‘Goal Setting’.
  • Create SMART goals
  • Formulate clear and precise goals to achieve what you want
  • Use time management techniques to achieve your goals on time.
Managing Uncertainty At The Workplace
  • Understand the concept and dynamics of EI
  • Using EI to build relationships with clients
  • Building rapport when its difficult
  • Clients value relationships? Y/N.
High Performance Work Practices (HPWP)
  • Make decisions in a proactive manner
  • Understand organisational problem-solving behaviour.
  • Why change?
  • Build trust levels between knowledge silos across your organisation.
Aim Higher
  • Keep connected and build engagement levels.
  • Diagnose the preferred learning styles of high performers
  • Learn to use performance appraisals
  • Compute the psychology of influencing highly intelligent minds.
Managing Uncertainty At The Workplace
  • Understand the importance of contingency planning within finance
  • leading change.
  • Set behavioural parameters regarding the change and uncertainty.
  • Ensure your employees effectively manage stress and anxiety during times of uncertainty.
Networking Skills
  • Body language 101
  • Your purpose for networking
  • Developing your elevator speech
  • Gaining a reason to follow up.
Trust Building
  • Discuss the need for trust in financial relationships
  • Understand the link between lack of trust and low productivity
  • Drive high performance and productivity
  • Remove role ambiguity.
Stress Management
  • Identify the causes and symptoms of stress within finance
  • Discuss the stressors of dealing with difficult people in finance
  • Utilise time management skills to get past chaos management
  • Pursue positive thoughts rather than dwelling on faults.

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