All Micro Learning
G3 Interpersonal Skills For 3 Different Generations
- Learn to influence and communicate efficiently across Gen Y, Gen X and Baby Boomer age groups
- Understand the motivations and drives of different generations.
- Understand different personality styles and how to match your communication style.
- Turn difficult clients into opportunities for the organisation
Stress Management
- Identify the causes and symptoms of stress
- Discuss the stressors of dealing with difficult people
- Utilise time management skills to get past chaos management
- Pursue positive thoughts rather than dwelling on faults
Emotional Intelligence Course
- Understand the concept and dynamics of EI
- Resolve situations of potential workplace conflict
- Implement CRM Strategies to develop long term relationships
- Create a positive and productive organisational culture.
Advanced Negotiating Skills
- Hone existing negotiating skills with higher sophistication and success
- Discuss the power of collaborative negotiating styles.
- Understand how to dismiss opposition ideas without causing offence
Goal Setting
- Understand the meaning and importance of ‘Goal Setting’.
- Create SMART goals
- Formulate clear and precise goals to achieve what you want
- Use time management techniques to achieve your goals on time.
Managing Uncertainty At The Workplace
- Understand the concept and dynamics of EI
- Using EI to build relationships with clients
- Building rapport when its difficult
- Clients value relationships? Y/N.
High Performance Work Practices (HPWP)
- Make decisions in a proactive manner
- Understand organisational problem-solving behaviour.
- Why change?
- Build trust levels between knowledge silos across your organisation.
Aim Higher
- Keep connected and build engagement levels.
- Diagnose the preferred learning styles of high performers
- Learn to use performance appraisals
- Compute the psychology of influencing highly intelligent minds.
Managing Uncertainty At The Workplace
- Understand the importance of contingency planning within finance
- leading change.
- Set behavioural parameters regarding the change and uncertainty.
- Ensure your employees effectively manage stress and anxiety during times of uncertainty.
Networking Skills
- Body language 101
- Your purpose for networking
- Developing your elevator speech
- Gaining a reason to follow up.
Trust Building
- Discuss the need for trust in financial relationships
- Understand the link between lack of trust and low productivity
- Drive high performance and productivity
- Remove role ambiguity.
Stress Management
- Identify the causes and symptoms of stress within finance
- Discuss the stressors of dealing with difficult people in finance
- Utilise time management skills to get past chaos management
- Pursue positive thoughts rather than dwelling on faults.