On behalf of the management of WesTrac, I would like to thank you and your team for the valuable assistance given to us in determining the content and facilitating the cultural integration sessions that took place as a result of a new business acquisition. We have had a lot of positive feedback from both the management of WesTrac and the newly acquired employees
Body Language Training Course – Non Verbal Communication
Body Language Training is one of our most popular workshops. Positive body language spreads a positive demeanour. A body language in-house course works best for your teams. And please consider this body language in-house workshop for people who take incoming calls. Believe it or not, that poor body language signal gets picked up by the caller (even though the caller can’t see the poor body language!)
The positive body language in Australia has dropped significantly. Have a look at the poor body language in Zoom meetings – OMG
This breakthrough body language training course is highly recommended if you have regular face-to-face communication with customers/clients, direct reports, peers and/or managers. It is critical to understand how people interpret messages through non-verbal cues.
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Key Learning Outcomes
At the conclusion of this program participants will be able to:
- Evaluate body language
- Identify micro expressions and signs of distress
- Evaluate gestures and context
- Be alert for signs of contradiction
- Recognise how the brain uses heuristics to form judgments quickly
- Have an understanding of eye movement
- Contrast different communication styles
- Critique Malcolm Gladwell’s findings in “Blink”
- Practice mirroring techniques Analyse the cues the professionals use to uncover deceit and untruths
- Demonstrate congruency in you communication style
- Analyse real life body tapes
- Pinpoint behaviours that distort the intended message
- Portray a positive message
Course Description
Verbal communication (talking) is only responsible for about 15% of communication. The majority of the message is communicated and transmitted through body language (also known as non-verbal communication). Consider your reaction about how you might interpret a message from a manager whom you met in the corridor and they asked your opinion on what colour the office should be if they were:
- Constantly rubbing their chin
- Had their head tilted at a slight angle
- Constantly interrupting you and finishing your sentences
- Nodding occasionally
- Flailing their hands
- Looking away from you and not making eye contact
- Pointing at you
- Looking flushed and bothered
- Checking their messages on their mobile phone
- Ideal group size: 4 – 12 participants
- Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost
- Duration: This program can be conducted as a one day or half day program
- Cost: Price on request
- Target Audience: Supervisors, Team Leaders and Managers (and people answering phones)

Australia-wide training courses and workshops
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Body Language Training Course – Non Verbal Communication is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Body Language Training Course – Non Verbal Communication and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.