Body Language Training Course – Non Verbal Communication

Body Language Training is one of our most popular workshops. Positive body language spreads a positive demeanour. A body language in-house course works best for your teams. And please consider this body language in-house workshop for people who take incoming calls. Believe it or not, that poor body language signal gets picked up by the caller (even though the caller can’t see the poor body language!)

The positive body language in Australia has dropped significantly. Have a look at the poor body language in Zoom meetings – OMG

This breakthrough body language training course is highly recommended if you have regular face-to-face communication with customers/clients, direct reports, peers and/or managers. It is critical to understand how people interpret messages through non-verbal cues.

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Key Learning Outcomes

At the conclusion of this program participants will be able to:

Evaluate body language
Identify micro expressions and signs of distress
Evaluate gestures and context
Be alert for signs of contradiction
Recognise how the brain uses heuristics to form judgments quickly
Have an understanding of eye movement
Contrast different communication styles
Critique Malcolm Gladwell’s findings in “Blink”
Practice mirroring techniquesAnalyse the cues the professionals use to uncover deceit and untruths
Demonstrate congruency in you communication style
Analyse real life body tapes
Pinpoint behaviours that distort the intended message
Portray a positive message

Course Description

Verbal communication (talking) is only responsible for about 15% of communication. The majority of the message is communicated and transmitted through body language (also known as non-verbal communication). Consider your reaction about how you might interpret a message from a manager whom you met in the corridor and they asked your opinion on what colour the office should be if they were:

Constantly rubbing their chin
Had their head tilted at a slight angle
Constantly interrupting you and finishing your sentences
Nodding occasionally
Flailing their hands
Looking away from you and not making eye contact
Pointing at you
Looking flushed and bothered
Checking their messages on their mobile phone

Are you ready for body language training? If you hear any of these questions then it’s probably prime time to run this course. How do I read other people’s non-verbal communication? How do I spot buying signals from customers? What does my body language portray? Think of Preferred Training Networks when you are looking out for courses on body language or body language training. Additionally, our team can assist you with confidence building courses, workplace behaviour training, business presentation training, soft skills training for employees and more. Who can benefit from Body Language Training? For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 – 12 participants
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost
Duration: This program can be conducted as a one day or half day program
Cost: Price on request
Target Audience: Supervisors, Team Leaders and Managers (and people answering phones)

Frequently Asked Questions

Q: What skills will I learn in this course?

A: You’ll learn to read non-verbal signals, present yourself with confidence, and interpret subtle cues in conversations.

Q: Is this course delivered in-person or virtually?

A: The course can be delivered in-house across Australia or virtually to suit your team’s preferences.

Q: How long is the Body Language Training Course?

A: It can be tailored as a half-day or full-day session depending on your needs.