Micro Learning

six
Consultative Selling Skills Training
  • Understand buyer behaviour
  • Involve and engage your client through the process
  • Create, Communicate and Deliver Value
  • Build trust and commitment.
six
Empowerment and Motivation Skills
  • Apply the theories of motivation in the workplace.
  • Boost employee engagement levels and enjoy the proven outcomes.
  • Create a sense of purpose through goal setting and reaching targets.
  • Implement a long term plan to sustain the motivational techniques applied in the workplace.
six
Marketing Skills
  • Understand how to communicate, create and deliver value.
  • Discuss and interpret buyer behaviour
  • Build levels of loyalty with targeted clients.
  • Make profitable customers a priority.
six
Workplace Conflict Resolution Training
  • Rid your organisation of the number one cause of workplace conflict – role ambiguity
  • Focus on the root cause rather than addressing symptomatic responses.
  • Build rapport with opposition thinking styles.
  • Critique a 5-step conflict resolution plan.
six
Stress Management
  • Identify the causes and symptoms of stress
  • Discuss the stressors of dealing with difficult customers in retail
  • Utilise time management skills to get past chaos management
  • Pursue positive thoughts rather than dwelling on faults.
six
Sales Business To Business Building Blocks
  • Identify what exactly your customers value and their perception of value
  • Understand question based selling techniques, as well as active listening and the laddering technique
  • Learn behaviours of successful salespeople
  • Apply selling techniques that place emphasise on benefits rather than features
six
Employee Recognition Training
  • Motivate and engage employees and teams
  • Learn to deal with poor performance and poor attitude
  • Align rewards with values, behaviours and objectives
  • Practice active listening and questioning skills.
six
Employee Engagement Training Course
  • Understand the importance of strategy, culture and values in retail
  • Learn about the link between valuing your staff, and higher organisational performance
  • Why do organisations embrace employee engagement scores
  • Administer a balance that supports employee values
1 13 14 15

Get a Quote in just 2 clicks

    Learn new skills

    Top Courses Ideas by Sector

    • Community Health Services
    • Education
    • Emergency Services Courses
    • Fed Government
    • Health
    • Local Government
    • Logistics
    • Manufacturing
    • Mining
    • Professional Services
    • State Government
    • Utilities
    Change Management Training & Workshops

    Why Embrace Change Management? Employees often

    Cultural Diversity Training

    Communicating with people from different cultures

    Dealing with Difficult Patients & Carers

    The key to dealing with difficult patients and

    View all courses

    National training schedule 2021

    Rural Resilience Strategies

    Date: | $ 395 (+GST)

    National training schedule 2021

    Rural Occupational Violence Responses

    Location: Online

    Date: | $ 395 (+GST)

    National training schedule 2021

    Step Up Leadership Skills In Remote Areas

    Location: Online

    Date: | $ 395 (+GST)

    National training schedule 2021

    De Escalating Conflict In Rural Settings

    Location: Online

    Date: | $ 395 (+GST)

    National training schedule 2021

    3-Day Instructional Design Master Class - December 2023

    Location: Melbourne

    Date: A hands-on practical course to boost your Instructional Design skills Our instructional design courses are aimed at boosting the skills of unqualified and relatively new instructional designers. The course is also great for self-taught instructional designers to understand theoretical concepts that can be applied to enhance their existing programs. Due to high demand, we are conducting a 3-day public Instructional Design Master Class in Melbourne. Dates: 14 Dec, 22 & 23 Feb (3 Day Course) Timings: 9 AM – 4 PM Venue: Melbourne CBD | $ 1990 (+GST)