Others

Sales Training
  • Getting more shelf space
  • Negotiation with very large players
  • Creatively expanding the pie
  • Influencing skills.
Authentic Leadership Training Course
  • Critique and understand the qualities of an authentic leader
  • Calibrate your existing resilience levels
  • Keep staff motivated
  • Work collaboratively with stakeholders to build inclusivity
Territory Management Training Course
  • Adopt a more effective approach to their sales area and improve results
  • Deliver better outcomes through better negotiating skills.
  • Provide better service levels to more profitable customers.
  • Reward and recognise behavioural and performance targets.
Lean Thinking Styles to Reduce Waste and Gain Productivity
  • Deliver a behavioral change to improve quality using Lean thinking techniques
  • Address uneven work flow
  • Deal with and resolve customer complaints
  • Reduce waste.
The 7 P’s of Higher Performance
  • Understand the 7P’s critical path to outcome-based results
  • Plan and prioritise tasks and deadlines
  • Keep the team informed, motivated and engaged
  • Deal with difficult staff
Positive Customer Experiences
  • Build rapport with customers
  • Blueprint your existing customer experience
  • Manage customer expectations professionally and practically
  • Appreciate the customer’s perspective and experience
Relationship Building with Key Customers
  • Improve your greeting
  • Make a better first impression
  • Build rapport with diverse people
  • Build meaningful relationships with the right people
Crisis Management Course
  • Understand and address the root cause of the crisis
  • Understand the importance of contingency planning
  • Ensure the effective flow of communication within the organization for managing crisis
  • Change management.
Brand Management for Professional Services
  • Learn to effectively set and manage your expectations
  • Identify behaviors that cause negative personal perceptions.
  • What to do in a crisis
  • Brand Management 101.
Employee Engagement Training Course
  • Understand client expectations
  • Listen to client briefs
  • Reset unrealistic expectations
  • Meet deadlines
Mindfulness at Work
  • What is mindfulness
  • What are the benefits within a legal environment
  • A couple of mindfulness practices
  • How to make time for mindfulness
Mindfulness at Work
  • What is mindfulness
  • What are the benefits for you and your department
  • A couple of mindfulness practices
  • How to make time for mindfulness.

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