Others
Sales Training
- Getting more shelf space
- Negotiation with very large players
- Creatively expanding the pie
- Influencing skills.
Authentic Leadership Training Course
- Critique and understand the qualities of an authentic leader
- Calibrate your existing resilience levels
- Keep staff motivated
- Work collaboratively with stakeholders to build inclusivity
Territory Management Training Course
- Adopt a more effective approach to their sales area and improve results
- Deliver better outcomes through better negotiating skills.
- Provide better service levels to more profitable customers.
- Reward and recognise behavioural and performance targets.
Lean Thinking Styles to Reduce Waste and Gain Productivity
- Deliver a behavioral change to improve quality using Lean thinking techniques
- Address uneven work flow
- Deal with and resolve customer complaints
- Reduce waste.
The 7 P’s of Higher Performance
- Understand the 7P’s critical path to outcome-based results
- Plan and prioritise tasks and deadlines
- Keep the team informed, motivated and engaged
- Deal with difficult staff
Positive Customer Experiences
- Build rapport with customers
- Blueprint your existing customer experience
- Manage customer expectations professionally and practically
- Appreciate the customer’s perspective and experience
Relationship Building with Key Customers
- Improve your greeting
- Make a better first impression
- Build rapport with diverse people
- Build meaningful relationships with the right people
Crisis Management Course
- Understand and address the root cause of the crisis
- Understand the importance of contingency planning
- Ensure the effective flow of communication within the organization for managing crisis
- Change management.
Brand Management for Professional Services
- Learn to effectively set and manage your expectations
- Identify behaviors that cause negative personal perceptions.
- What to do in a crisis
- Brand Management 101.
Employee Engagement Training Course
- Understand client expectations
- Listen to client briefs
- Reset unrealistic expectations
- Meet deadlines
Mindfulness at Work
- What is mindfulness
- What are the benefits within a legal environment
- A couple of mindfulness practices
- How to make time for mindfulness
Mindfulness at Work
- What is mindfulness
- What are the benefits for you and your department
- A couple of mindfulness practices
- How to make time for mindfulness.