Admin
Mindfull Matters
- What is mindfulness
- What are the benefits for admin personnel
- A couple of mindfulness practices
- How to make time for mindfulness.
Taming the Email Tiger
- Email etiquette
- Writing an email
- Resisting social media writing habits
- Taming the email tiger
Meeting Client Expectations
- Understand client expectations
- Listen to client briefs
- Reset unrealistic expectations
- Meet deadlines
Mindfulness For Admin within Professional Services
- What is mindfulness
- What are the benefits for admin personnel
- A couple of mindfulness practices
- How to make time for mindfulness.
Dealing With Challenging Situations
- Identify and address root causes of challenging situations
- Substitute vocabulary that may aggravate the situation
- Use reflective listening to gain an understanding of the situation.
- Successfully manage the reactions of yourself and others
Time Management Skills for Administration Teams
- Learn to plan more effectively and be in control of daily activities
- Managing multiple requests from partners
- Juggling tasks to meet deadlines
- Manage daily interruptions in the form of phone, email or drop-in visitors.
Writing Skills for Professional Services
- Expectations of writing
- Email etiquette
- Writing for internal clients
- Communicating clearly.
Email Writing Skills Training and Etiquette
- Email etiquette
- Writing an email
- Resisting social media writing habits
- Taming the email tiger.
Time Management
- Learn to plan more effectively and be in control of daily activities
- Managing multiple requests from partners
- Juggling tasks to meet deadlines
- Manage daily interruptions in the form of phone, email or drop-in visitors.
Mindfulness for Admin
- What is mindfulness
- What are the benefits for admin personnel
- A couple of mindfulness practices
- How to make time for mindfulness.
Key Writing Skills for a Legal Environment
- Expectations of writing
- Email etiquette
- Writing for internal clients
- Communicating clearly.
Interpersonal Skills Course
- Discover vocal techniques to be more authoritative with customers
- Tailor your communication style
- Develop writing skills (including email)
- Understand behavioural styles of the community.