What is process improvement? “Process improvement” means making things better, not just fighting fires or crisis management. When we engage in true business process improvement, we seek to learn what causes things to happen in a process and to use this knowledge to remove activities that contribute no value to the service produced.
A process is no more than a series of steps and decisions involved in the way a task is accomplished. “Process improvement” means making things better, not just fighting fires or managing crises. It means setting aside the customary practice of blaming others for work that hasn’t been done and identifying how work can be done more efficiently. It is a way of looking at how the workplace can complete tasks smarter.
When we engage in true process improvement, we seek to learn what causes things to happen in a process and to use this knowledge to remove activities that contribute no value to the service produced. A standardised process improvement methodology allows us to look at how we perform work. When all of the team members are involved in process improvement, they can collectively focus on eliminating waste of money, people, materials, time and opportunities. The ideal outcome of process improvement training is to learn techniques to make sure that jobs can be done cheaper, quicker, easier and safer.
Key learning outcomes
Your Process Improvement program will give participants the skills to:
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We offer in-person Process Improvement Training Course, programs and workshops run by expert trainers to organisations across Australia. Our programs are available in Melbourne, Sydney, Canberra, Adelaide, Brisbane, Perth and other areas of Australia. If you’re looking for Process Improvement Training Course “near me”, save yourself some time and contact us today. Wherever you are in Australia, we can come to your organisation or organise a venue for in-person training, workshops and skills programs. Find out what Preferred Training Networks can do for your organisation. Get a free online quote now or give us a call today on 1300 323 752 to discuss your requirements or explore our full range of courses.