What type of learning do you conduct?

We conduct a wide range of non-technical training in areas such as Client Management, Sales Skills, Cultural Diversity, Problem Solving, Conflict Resolution, Time Management, etc.

Are you a training broker?

We've mixed the best parts of a training broker to give you a seamless service delivery with subject experts, learning programs, and more. You have access to every imaginable non-technical learning program. You only have to deal with one point of contact. We manage multiple projects simultaneously, providing flexibility for your learning needs.

What is the duration of the learning programs that you offer?

The duration of our programs depends on the client's requirement. A learning program can be as short as 90 minutes or a package that lasts over 12 months.

What levels within the organisation can you organise learning for?

We provide learning solutions for people working at different levels within the organisation, including Entry Level Staff, Team Leaders, Supervisors, Middle Management, Senior Management, and CEOs.

What are the post-program services that you provide to your clients?

We provide a post-program evaluation based on written feedback from participants. A feedback report can be provided to the client if requested. We also offer a program measurement service and provide continuous support through networking opportunities and learning activities like breakfasts and newsletters.

How do you measure the impact of your learning on our organisation?

We use a variety of professional development measurement tools, such as ROI measurement, evidence of behavioral change, and predictive measurement of training programs. You can contact our measurement consultant for more information.

As a trainer, facilitator, and/or instructional designer, can I gain entry into your network?

It is very difficult to join our network. 99% of applications from subject experts are rejected due to our stringent quality auditing process. If you are interested in joining, contact us for more information.

How can you guarantee the quality of your programs and subject experts?

We provide a superior service guarantee. All our trainers and subject experts must meet strict auditing and quality control guidelines.

Do you provide a service guarantee to your clients?

Yes, our superior service guarantee ensures excellent service at every stage of the training process. If our standards are not met, we provide a full and satisfactory service recovery.

Do you contribute to any social causes?

Yes, 5% of our profit is donated to charity, with our preferred charity being The Christina Nobel Children's Foundation.

Do you organise learning in all parts of Australia and overseas?

Yes, we offer learning anywhere in Australia and overseas.

What is the turnaround time for learning enquiries?

We respond to all learning enquiries within 24 hours, providing confirmation of our ability to meet your learning needs.

How do you invoice your clients?

Clients are invoiced by Preferred Training Networks, and we subsequently pay our network of subject experts.

Manager as Change Champion

Organisational change is an ongoing dynamic for contemporary organisations as they look for improvement and efficiencies. Managers and team leaders play a vital role in the change process as they straddle the gap between strategy and operations and therefore they need be clear about their role in leading and supporting change.

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Key learning outcomes

At the conclusion of this course participants will be able to:

Describe common reactions to change
Distinguish between different reactions to change
Identify own reactions to change and how they influence behaviour
Choose to respond to change rather than react to change
Apply the Scott and Jaffe model to manage self and staff through change
Review the change process using the ADKAR framework
Develop practical strategies to lead and support change
List the behaviours of the ideal change champion
Describe how team leaders and managers can impact positively and negatively on change management
List positive drivers that will boost levels of workplace optimism

Course Description

This breakthrough course influences managers to impact positively on the change. Importantly, managers learn how to become change champions and permeate change through your organisation. The session has some proven change frameworks including the Scott and Jaffe Change Cycle and the ADKAR framework.

Program outline

Module 1
Why Organisational Change?

Learning Outcomes

Drivers of Change
Continuity of Change
Managing different personalities
Working people through the change cycle
Communicating openly & regularly

Group exercise, individual reflection, buddy talk. Trio role-play.

Module 2
ADKAR

Learning Outcomes

Awareness of the need for change
Desire to participate and support change
Knowledge on how to change
Ability to implement required skills and behaviours
Reinforcement to sustain change

Interactive discussions, group discussions and individual reflection

Module 3
Scott and Jaffe Change Model

Learning Outcomes

We deny the change
We resist the change
We explore the change
We are committed to the change

Facilitated discussion, practical exercise.

Module 4
Change Champion – Action Plans

Learning Outcomes

Individual reflection
Pair reflection of how to apply the skills learned, back at work.

Individual exercise.

Australia-wide training courses and workshops

At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Manager as Change Champion is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Manager as Change Champion and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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We offer a wide range of professional development courses for various needs. Avail our courses to enhance professional skills and efficiency. Please fill the following form to get an instant quote and know more about our professional development pricing structure.

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