How to Manage Resources

Learn the world’s best practices and behaviours for leaner departments. Whenever you lose people in a department you lose the ability to complete tasks. Before long the department is in catch up mode and is not operating at optimal effectiveness.

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    What you receive within 24 hours at no cost:
    • A program outline.
    • A bio of a proposed trainer, with a proven track record.
    • Training cost.
    • Possible training dates (if requested).
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    Key learning outcomes

    If you would like to help your department deliver its objectives here are some areas that can be covered in your training program. Your department personnel can learn to

    • Prioritise and plan the workload.
    • Tackle low morale head on and keep the department motivated.
    • Break down communication silos.
    • Set an interim strategy.
    • Remove role ambiguity and double ups.
    • Build team synergies.
    • Learn active listening skills and questioning skills to avoid miscommunications.
    • Agree a fresh beginning.
    • Build resilience into the team and promote a ‘can-do’ attitude.
    • Set an interim performance and behavioural charter for your department.
    • Learn to say “No” to tasks that cannot be completed and/or are not a priority for your department.
    • Build a department culture of open and honest feedback.
    • Build leaner processes and question existing processes.
    • Agree alternative work flow diversion tactics.
    • Maintain energy levels.
    • Recognise and celebrate victories.
    • Remain positive since its proven to increase productivity.
    • Engage your people and keep them in the loop.

    Course Description

    This training program was designed for your people to learn world’s best practices in running departments with less people. Assist your team to keep their heads above water, stay motivated and leave the office with a sense of accomplishment everyday.

    This course will help your team embed new behaviours to run their departments more effectively. They will complete tasks more seamlessly and will also have greater clarity on what the organisation expects from them.

    Symptoms of leaner departments

    • An increase in the amount of email per person.
    • More time spent on reporting.
    • More calls received out of hours (particularly for organisations with global offices).
    • Increased fatigue and loss of concentration.
    • Demoralised staff.
    • Greyer reporting lines.
    • Increased activity of covering up errors.

    At the conclusion of these programs, your participants will

    • Be equipped with world’s best practices in the area.
    • Have a toolkit of situational tools to use.
    • Apply practical ideas and solutions to current projects.

    Who have Preferred Training Networks Trained?

    Boeing, Borders, Russell Kennedy, ANZ, BHP Billiton, Fosters, CASA, BNP Paribas, Dept of Transport, Esanda, CSIRO, Goldman Sachs JB Were, AIRC, Portfolio Partners, OPP, State Trustees, VGSO, Leaseplan, Mills Oakley, Legal Aid, Dept of Justice, Judicial College, Shell, Babcock & Brown, Lend Lease, Pitcher Partners, Beca

    Benefits of running the course. Managing Change – Some departments are 100% confident their department cannot run effectively with less people. This course helps your people deal with change and maintain productivity.

    Staying Positive – Sagging morale levels are often related to less staff. This course helps everyone to agree that remaining positive is a more rewarding behaviour and reduces levels of anxiety.

    A breath of fresh air – For every problem there is an opportunity. Maybe this is the optimal time to re-examine existing processes and identify and remove any inefficiencies

    Clarifying Roles – The number one cause of conflict in departments is role ambiguity. With less resources this may be an ideal time to rewrite job descriptions and departmental objectives.

    Breaking down communication silos – Some interdepartmental processes are seamless and others are not. With fewer resources you need to ensure information flows transparently and get rid of any bottlenecks.

    The Nuts and Bolts This program can be conducted in your meeting room.


    • Group Size: An ideal group size is 5 – 12 participants.
    • Venue: For your convenience, you can choose to conduct this program at your premises. Alternatively, we can provide a training venue at an additional cost.
    • Duration: Each program can be adapted to meet your requirements.
    • Cost: Upon request.
    • Target Audience: Departmental Staff (preferably from the same department).

    If you would like more information on this training program, please contact us at 1300 323 752 or Email:

    cta course

    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our How to Manage Resources is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from How to Manage Resources and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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