Communications Accessibility for Passenger Transport

This course offers an in-depth exploration of best practices and strategies for providing safe, comfortable, and accessible transport to passengers. Participants will learn how to design and deliver accessible services to ensure transportation systems meet the needs of every passenger regardless of physical or cognitive abilities. Transport organisations often overestimate their understanding of passenger neurodiversity. Discover methods of creating an inclusive environment, compliance with legislation, enabling assistive devices, communication, and customer service. You will gain the skills and knowledge to provide a respectful, barrier-free service for all customers. By the end of this course, you will be able to create a welcoming, accessible, and safe experience for every passenger.

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    Key learning outcomes

    Key Course Content:

    • Understand the importance of accessibility in transport
    • Discuss the implications of regulations
    • Know specific strategies for increasing accessibility
    • Gain an understanding of the challenges disabled passengers face
    • Discuss some devices that neurodiverse passengers use regularly
    • Discuss neurotypical and neurodivergent passenger behaviours
    • Build a plan to improve accessibility on public transport
    • Discuss how inaccessibility causes anxieties and fears
    • Provide the best service to passengers with a disability
    • Identify appropriate resources and materials that support accessibility
    • Establish methods to promote awareness and education about the importance of accessibility

    Course Description

    cta course

    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Communications Accessibility for Passenger Transport is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Communications Accessibility for Passenger Transport and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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    We offer a wide range of professional development courses for various needs. Avail our courses to enhance professional skills and efficiency. Please fill the following form to get an instant quote and know more about our professional development pricing structure.

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