Delegating is delegating. It is easy to think that simply asking or directing people to do things is delegating, that isn’t delegating, that is more like dumping. Don’t kid yourself […]
Understanding How to Manage Fear of Change in the workplace
Managing change is always going to be an issue for organisations. Whether it’s a restructure, a merger, a technology update, a new initiative or even a new CEO, organisations constantly […]
Performance Appraisals
The two words that strike fear into the heart of managers and staff – Performance Appraisal. Why do managers and staff react so negatively to performance appraisals? Often the negative reaction is […]
Matrix Management Program
Don’t worry, I am not referring to Keanu Reeves and people in ankle length leather jackets and dark sunglasses. I am referring to a model of organisational design. Matrix management […]
Coaching – The GROW Model
In a previous blog we discussed how a manager can use coaching as a strategy for staff development and performance improvement. Today we will be discussing the GROW model of […]
Inviting and Receiving Feedback, Graciously!
At some point in your career, and even your personal life, you will receive feedback. Most people are very happy to receive feedback as long as it is positive. The […]
Giving Better Feedback! Tips and Tricks
Everyone likes to hear that they are doing a good job! Positive feedback delivered in a constructive manner can invoke feelings of pride, confidence and a sense of a job […]
Simplicity and Complexity
Don’t you love people who are always telling you how complex things are! The same applies to organisations. Why do some organisations make things far more difficult and complex than […]
Managing Up
I talk with a lot of people about their work, their organisations and their manager. I am always intrigued and even surprised at the number of people who don’t know […]
Coaching
Today’s manager is expected to achieve targets and outcomes as well as ensuring their staff are aligned to the organisational strategy and vision. Furthermore, managers are also expected to develop […]
Managing Anger
I grew up in a family where we were not allowed to get angry! I know this sounds all very trivial compared to the horrors that confronted others in their […]
Delegation
Perhaps one of the most underrated management skills is delegating. The ability to succinctly and clearly delegate work will make you far more effective in the workplace. People mistake delegation […]