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A Trusted Learning And Development Advisor
Workplace Safety Training
Cultural Awareness Training In The Workplace
Our conditioning and cultural backgrounds influence our thoughts, beliefs, attitudes and behaviours. We tend to see the world through our own limited cultural experiences. This perspective is short-sighted as we now operate in a more culturally diverse society. This makes cultural awareness in the workplace essential to improve work relationships and prevent cultural conflicts. By […]
De-Escalating Conflict Techniques Training Course
Suddenly you’re in a situation that is boiling out of control. You can feel the tension and you’re fearful of what might happen next. Imagine the difference if you had a toolkit of conflict de-escalation techniques at hand. You’d feel more in control and you not helpless. In fact, these strategies are easy to implement, and you’ll get better and better as your confidence grows. The name of the game is to remain and appear calm and stay safe. You certainly don’t want to unknowingly enflame the situation further so it’s very important that you blueprint your behavioural response. These skills could literally save your life.
Dealing with Aggressive People Training Course
Our skilled experts discuss the characteristics of aggressive people and the initial micro-aggression tactics these people tend to use. Maybe they are badgering you? They want “aggro” and if that happens, you’re likely to lose. You don’t want aggression. Aggressive people don’t have a pattern of aggression. Sometimes they are opportunistic and will wait till […]
Mad Bad Sad Tears Abuse and Threats
Participants will learn how to deflect anger rather than confront anger. Participants will learn how to deal with these behaviours in a manner that keeps any follow up aggravation at bay and more importantly keeps your people safe. Other participants that have completed this course have reported their surprise at how this methodology has helped […]
Resilience Skills Training Workshop Australia
Being resilient means having a positive mindset and approach to these challenges. Resilience isn’t just a reactive skill that kicks in when you face obstacles; it requires practice. Whether at work or in your personal life, our resilience training courses help you develop fortitude. Build the skills to confidently handle difficult situations, including managing abuse […]
