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A Trusted Learning And Development Advisor
All Micro Learning
Communicating Clearly
- Say what you mean
- Check for understanding
- How to avoid crossed wires and arguments
- Listening like you actually give a stuff
Time Management
- Planning and prioritising
- Eisenhower matrix
- Mapping energy levels
- Removing interruptions
Stress Management
- How to spot when the pressure’s creeping up
- Relaxation technique the emergency services use (box breathing)
- Reframing thoughts
- Finding calm
Resilience at WorK
- Getting through tough days
- Bouncing back after disappointment
- The third space
- Tools to help you stay steady when everything’s changing
Creating a Positive Culture
- Spreading a positive contagious mood
- Seligman’s fi ndings on being optimistic
- Walking the talk
- FISH principles
Keeping People Accountable
- The games people play to dodge tasks
- Checking tasks are done correctly
- Setting a standard (and sticking to it)
- Shifting from a culture of blaming to fixing
De-Escalating Conflict
- Responding rather than reacting
- Detached empathy techniques
- 6 de-escalation strategies
- How to stay calm when you’re boiling inside
