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Change Agents in LG
“It is imperative that your change agents are all on the same page.” So when was the last time you formally trained your change agents? Previous participants really enjoyed this course as it helped them to understand their collective roles and responsibilities within the change. When change agents reach a tipping point, the need for change will permeate through the […]
Emotional Intelligence for Challenging Situations in LG
At a glance your course covers: What is Emotional Intelligence: different models analysis. Core competencies: self-management; self-awareness; self-regulation; self-motivation and empathy Role of EI at work — social skills; making an impact; creating a powerful first impression; assessing a situation How to accurately perceive and interpret emotions Understand different emotions and manage them in the workplace Use emotions to facilitate […]
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Change Management Training & Workshops
Why Embrace Change Management? Employees often
Cultural Diversity Training
Communicating with people from different cultures
Dealing with Difficult Patients & Carers
The key to dealing with difficult patients and