DE-ESCALATING CONFLICT TECHNIQUES
DE-ESCALATING CONFLICT TECHNIQUES

Suddenly you’re in a situation that is boiling out of control. You can feel the tension and you’re fearful of what might happen next. Imagine the difference if you had a toolkit of conflict de-escalation techniques at hand. You’d feel more in control and you not helpless. In fact, these strategies are easy to implement, and you’ll get better and better as your confidence grows. The name of the game is to remain and appear calm and stay safe. You certainly don’t want to unknowingly enflame the situation further so it’s very important that you blueprint your behavioural response. These skills could literally save your life.

PERFORMANCE MANAGEMENT TRAINING
PERFORMANCE MANAGEMENT TRAINING

This program will provide your staff with a range of skills and knowledge to better manage and address poor performance. Drawing on current data and using a very practical approach, this program will give your managers the confidence to better manage performance and work towards improved outcomes and productivity. *** Please note we can incorporate your performance management policy and […]

Books

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All aboard the brain train

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Errant Workplace behaviours

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Hidden Observations

NEWSLETTER

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Change Management Training & Workshops

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National training schedule 2021

Rural Resilience Strategies

Date: | $ 395 (+GST)

National training schedule 2021

Rural Occupational Violence Responses

Location: Online

Date: | $ 395 (+GST)

National training schedule 2021

Step Up Leadership Skills In Remote Areas

Location: Online

Date: | $ 395 (+GST)

National training schedule 2021

De Escalating Conflict In Rural Settings

Location: Online

Date: | $ 395 (+GST)

National training schedule 2021

3-Day Instructional Design Master Class - December 2023

Location: Melbourne

Date: A hands-on practical course to boost your Instructional Design skills Our instructional design courses are aimed at boosting the skills of unqualified and relatively new instructional designers. The course is also great for self-taught instructional designers to understand theoretical concepts that can be applied to enhance their existing programs. Due to high demand, we are conducting a 3-day public Instructional Design Master Class in Melbourne. Dates: 14 Dec, 22 & 23 Feb (3 Day Course) Timings: 9 AM – 4 PM Venue: Melbourne CBD | $ 1990 (+GST)