Discover the right balance between micromanaging and empowering satellite teams and build trust in remote relationships. A proven methodology to help technical people achieve “collective action” from diverse satellite teams.
This course was designed to give technical experts an understanding of what difficulties often arise when leading satellite teams. Technical people often like order and structure. However organising satellite teams is seldom straightforward. Your technical people will discover proven methods to get satellite teams to complete tasks more seamlessly. They will also learn the benefits of being more flexible and tailoring their communication styles. This course works best with groups of technical people as they discover that they have similar personality styles and are easier to win over in a group
Gunnar K. A. Njalsson postulates that technical experts are primarily geared by their cognitive “problem-solution mindsets” and only in part by occupational group interests.
TECHO is an acronym which captures a series of events that can occur when satellite teams are being poorly managed by technical people
Too many processes -Satellite teams often break under the pressure of following too many processes
Endless reporting -Satellite teams fracture when too many reports are required. The information becomes less reliable. Short cuts are taken and mistakes covered up as satellite teams strive to meet time deadlines
Control type personalities are prevalent among technical people. If satellite teams experience too much control and micromanagement, it erodes levels of trust which is disastrous
Hopelessness – Behavioural scientists identified “satellite hopelessness”. It occurs when the satellite teams feel that nobody listens or cares
Out of Control -At this point there is chaos within the satellite team and it is not uncommon for the head office to be unaware. The relationship is dysfunctional and real productivity levels fall even though the reports may paint a far rosier picture
Key Learning Outcomes
Your Training Technical People to Manage Satellite Teams program will give participants the skills to:
Would you like to attend this program?
For maximum effectiveness, this program is best conducted as an in-house program.
Ideal group size: 4 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.
Duration: This program can be adapted to meet your requirements.
Cost: Price on request.
Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s based in either head office or in satellite offices.