Lateral Light Bulbs Training


Lateral Light Bulbs Training

Reduce the amount of people it takes to change a lightbulb in your Organisation

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    Key learning outcomes

    At the conclusion of this course participants will be able to:

    • Identify onerous regulations
    • Assign resources appropriately
    • Promote higher levels of personal and organisational accountability
    • Challenge excessive internal processes
    • Identify areas for organisational process improvement
    • Recognise and label the tactics people use to avoid action
    • Develop strategies for achieving greater organisational simplicity
    • Analyse why organisations struggle with execution
    • Assess the appropriate level of knowledge and evidence required for successful execution
    • Mobilise from knowledge to action

    Course Description

    “LATERAL LIGHTBULBS” Improve productivity and promote simplicity!

    The lights at Reception were misbehaving. Management decided to change all 12 lightbulbs. A project began with the file name “Change Reception lights”. A steering committee was formed and a number of issues and concerns were raised. The table below captures the main activities:

    Concerns Getting Input and
    Generating Solutions
    Number of
    People Involved
    Total Amount
    of Hours
    What luminosity should the replacement be? Focus Group 7 28 $996.80
    What are the safety and height concerns? OHS Committee 14 70 $2492
    Does the new light bulb increase the risk of fire? Risk Management 14 63 $2242
    Are we getting the best value on light bulb? Procurement 4 12 $427.20
    Is the person nominated to replace the light bulb
    a security concern?
    Security Monitoring 12 12 $427.20
    Handyman? No input required 1 1/2 $17.80
    Who should overview the project Supervisor Meeting 8 12 $427.20
    TOTAL COSTS 60 people $7,030.20

    *Total Costs was based on Cost per hr of $35.60 From ABS Report 6302.0 Average Weekly Earnings Australia 2012)

    “Australia is likely to fall off a “growth cliff” when the resources investment boom ends in the next
    few years because the economy is not becoming more productive”

    — Michael Chaney, Chairman of National Australia Bank and Woodside Petroleum.

    Lateral Lightbulbs

    A lot of activity was generated around this project. The only downside was that knowledge was replacing action. In the groundbreaking book The Knowing Action Gap by Pfeffer and Sutton, the authors relate how organisations often act on gathering knowledge rather than executing the project. Now this is certainly reflected in the Australian Labour Productivity below. Notice how productivity in Australia continues to decline.

    “Lateral Lightbulbs” is a breakthrough training course. It refocusses participants on delivering evidence based outcomes for the organisation by encouraging participants to focus on simplicity. Designed by an organisational psychologist, it also highlights the games that people will play to delay outcomes and why they play them. If you want to improve productivity and reduce complexity, then don’t miss this course.

    Is your organisation complex or simple?

    Are tasks overly complicated in your organisation? Try this HFH Diagnostic Tool, designed by Organisational Psychologists. The level of complexity within organisations is staggering and it’s only getting worse. Even the simplest of tasks can involve myriad choices, endless stakeholders, data to analyse and processes to manage. Thinking of your own organisation, plot the amount of effort and time (1–10) it takes to complete the following tasks on the graph below. …

    • Changing a light bulb
    • Changing a position description
    • Obtaining new software
    • Updating a business process
    • Moving a computer
    • Keeping updated with organisational changes
    • Upgrading equipment
    • Adjusting the air con
    • Keeping up to date with email
    • Resetting passwords
    • Getting travel authority sign off
    • Getting critical information from other departments

    Which quadrant is the most populated?

    Q1 – Frustration Zone Too much effort is required to achieve outcomes. Leads to medium to high levels of frustration, complexity and distraction

    Q2 – Dysfunction Zone Way too much time & effort required to achieve outcomes. Leads to high levels of frustration, complexity and staff turnover

    Q3 – Ideal Zone Appropriate amount of time and effort required to achieve outcomes . Leads to a calm, seamless working environment

    Q4 – Double Up Zone Too much time spent to achieve outcomes, with medium to high levels of frustration, complexity and distraction

    “Organisations often act on gathering knowledge rather than executing the project.” — Pfeffer and Sutton.


    This program can be conducted as in house training at your offices.


    • Group Size: An ideal group size is 6 – 10 participants.
    • Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost.
    • Duration: Each course can be tailored to your timeframe.
    • Cost: Upon request
    • Target Audience: This course can be tailored to different audience levels
    cta course

    Our Courses Are Available Australia Wide

    We offer in-person Lateral Light Bulbs Training, programs and workshops run by expert trainers to organisations across Australia. Our programs are available in Melbourne, Sydney, Canberra, Adelaide, Brisbane, Perth and other areas of Australia. If you’re looking for Lateral Light Bulbs Training “near me”, save yourself some time and contact us today. Wherever you are in Australia, we can come to your organisation or organise a venue for in-person training, workshops and skills programs. Find out what Preferred Training Networks can do for your organisation. Get a free online quote now or give us a call today on 1300 323 752 to discuss your requirements or explore our full range of courses.

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