Dealing with Difficult Parents Training Course

Tailored ‘Dealing with Difficult Parents’ workshops are highly recommended for schools and early childhood centre. Difficult parents have a knack of weaving around your school protocols. They like to “catch” teachers in the schoolyard. They sometimes phone teachers on mobile phones out of hours with their plans for the best education for their children. “Don’t worry about the others, just focus on my little treasures.”

This niche course was designed by an organisational psychologist specifically for Education Professionals. We also recommend inviting non-teaching staff, so the school has an integrated strategy to deal with difficult parents. Most education professionals will agree that managing the parents is far more difficult than managing the students. You’d probably also agree that 5% of the parents cause 95% of the duress.

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    Key Learning Outcomes

    After this ‘Dealing with Difficult Parents’ in-house program, participants will be able to:

    • Implement strategies for better managing difficult parents
    • Identify common causes of difficult behaviour in parents
    • Apply a behavioural style framework to better manage behaviours
    • Develop rapport (even when it seems impossible)
    • Influence difficult parents to achieve a better outcome for the parent, teacher and child
    • Fine-tune and clarify your protocols (a chain is only as strong as its weakest link)
    • Identify boundaries and stay safe when a challenging situation occurs
    • Discover how to deflect, diffuse, interrupt and delay the anger
    • Differentiate between pathological and situation difficult behaviours
    • Revisit your strategy to position your response to unwelcome parent behaviour
    • Agree upon action plans

    Course Description

    Of course, parents have a right to air their views. But they don’t have a right to menace and cause unpleasantness to staff. Participants will also discover techniques to diffuse a situation quickly before it escalates. Make sure you prevent parents from phoning teachers as it's a growing school harassment workplace hazard too.

    Because of their size, parents may be difficult to discipline properly. — P. J. O’Rourke

    When you become a parent, or a teacher, you turn into a manager of this whole system. You become the person controlling the bubble of innocence around a child, regulating it. — Kazuo Ishiguro

    Guidelines for Dealing with Difficult Parents

    • Group Size: An ideal group size is 12– 25 participants.
    • Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.
    • Cost: Upon request.
    • Target Audience: Education Professionals (and non-teaching staff)
    Dealing with Difficult Parents 4.4 out of 5 based on 117 user ratings.

    Story Time Regarding Dealing with Difficult Parents

    Working here at Preferred Training Networks means we’re always chatting to psychologists who help us with unusual training requests. Anyway, I was having a coffee the other day and I asked the psychologist who was currently sitting in the chair. And he replied it was “teachers”. And I asked who else is sitting in the chair. And he replied, “It's just a conveyor belt of teachers," so I’ll give you the conversation from there;Me - What’s the main concern with teachersPsych – Parents.Me – What else?Psych – It's 90% struggling to cope with parents.Me - Who is paying?Psych – They pay themselves as they don’t want to admit to the school that they are struggling, particularly in the high-end schools as they feel they won’t ever get promoted if the school knows they are struggling.Me - That’s pretty sad.Psych -  Yep.But what do teachers do if they find themselves in this situation. More broadly, what does anyone do? From our business perspective, we’ve noticed similar issues with engineers and financial/professional services employees. They just don’t want to admit that they are struggling to their employer. Unfortunately, the queue to see a psychologist is long in Australia. But if you’re struggling, we can always deliver one-on-one psych coaching or deliver a tailored course for the group.  Anyway, if you’re in that position, give us a call, and we’ll try and give you some ideas that you may not have considered. Or if you'd like a quote for a group for dealing with difficult people or parents, please get in touch.
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    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Dealing with Difficult Parents Training Course is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Dealing with Difficult Parents Training Course and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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