Fantastic, first ever we’ve run, and I’m impressed at how well the uptake and relevance was.
Dealing with Difficult Parents Training Course
Tailored ‘Dealing with Difficult Parents’ workshops are highly recommended for schools and early childhood centres across Australia. This professional development training course is ideal for principals, teachers, administration staff, and school leaders who regularly deal with challenging or confrontational parents. Difficult parents have a knack of weaving around your school protocols. They like to “catch” teachers in the schoolyard. They sometimes phone teachers on mobile phones out of hours with their plans for the best education for their children. “Don’t worry about the others, just focus on my little treasures.”
This specialist training program for education staff course was designed by an organisational psychologist specifically for Education Professionals. We also recommend inviting non-teaching staff, so the school has an integrated strategy to deal with difficult parents. Most education professionals will agree that managing the parents is far more difficult than managing the students. You’d probably also agree that 5% of the parents cause 95% of the duress. A great opportunity to improve teacher wellbeing and school staff wellbeing too.
This Dealing with Aggressive Parents course is part of our broader range of Behaviour Management and Conflict Resolution training workshops designed specifically for the education sector. We can send you some school testimonials with a inhouse quote if you like. Available across Australia with flexible delivery options for school staff wellbeing and also sets parent engagement positive parameters.
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Key Learning Outcomes
After this ‘Dealing with Difficult Parents’ in-house program, participants will be able to:
- Implement strategies for better managing difficult parents
- Identify common causes of difficult behaviour in parents
- Apply a behavioural style framework to better manage behaviours
- Develop rapport (even when it seems impossible)
- Influence difficult parents to achieve a better outcome for the parent, teacher and child
- Fine-tune and clarify your protocols (a chain is only as strong as its weakest link)
- Identify boundaries and stay safe when a challenging situation occurs
- Discover how to deflect, diffuse, interrupt and delay the anger
- Recognise extreme and situational parent behaviours
- Revisit your strategy to position your response to unwelcome parent behaviour
- Agree upon action plans
Course Description
Of course, parents have a right to air their views. But they don’t have a right to menace and cause unpleasantness to staff. Participants will also discover techniques to diffuse a situation quickly before it escalates. Make sure you prevent parents from phoning teachers as it's a growing school harassment workplace hazard too.
Because of their size, parents may be difficult to discipline properly. — P. J. O’Rourke
When you become a parent, or a teacher, you turn into a manager of this whole system. You become the person controlling the bubble of innocence around a child, regulating it. — Kazuo Ishiguro
Guidelines for Dealing with Difficult Parents
- Group Size: An ideal group size is 12– 25 participants.
- Venue: For your convenience, you can choose to conduct this challenging parents program at your offices. Alternatively, we can provide a venue at a small additional cost.
- Travel Costs: Zero travel costs or accom costs in all state capitals in Australia. Travel is only charged 80Kms outside state capital CBD's
- Cost: Upon request.
- Target Audience: Education Professionals (and non-teaching staff)
Dealing with Difficult Parents 4.4 out of 5 based on 117 user ratings.
Story Time Regarding Dealing with Difficult Parents
Working here at Preferred Training Networks means we’re always chatting to psychologists who help us with unusual training requests. Anyway, I was having a coffee the other day and I asked the psychologist who was currently sitting in the chair. And he replied it was “teachers”. And I asked who else is sitting in the chair. And he replied, “It's just a conveyor belt of teachers," so I’ll give you the conversation from there;Me - What’s the main concern with teachersPsych – Parents.Me – What else?Psych – It's 90% struggling to cope with parents.Me - Who is paying?Psych – They pay themselves as they don’t want to admit to the school that they are struggling, particularly in the high-end schools as they feel they won’t ever get promoted if the school knows they are struggling.Me - That’s pretty sad.Psych - Yep.But what do teachers do if they find themselves in this situation. More broadly, what does anyone do? From our business perspective, we’ve noticed similar issues with engineers and financial/professional services employees. They just don’t want to admit that they are struggling to their employer. Unfortunately, the queue to see a psychologist is long in Australia. But if you’re struggling, we can always deliver one-on-one psych coaching or deliver a tailored course for the group. Anyway, if you’re in that position, give us a call, and we’ll try and give you some ideas that you may not have considered. Or if you'd like a quote for a group for dealing with difficult people or parents, please get in touch.
Frequently Asked Questions
Q. Who should attend the Dealing with Difficult Parents training? A. This course is ideal for principals, teachers, administrative staff, and school leaders who regularly interact with challenging or confrontational parents. It focuses on building effective communication strategies to manage difficult interactions and foster positive relationships.Q. What are the key learning outcomes of this course? A. Participants will learn strategies to manage difficult parent behaviours, resolve conflicts, build rapport, set boundaries, and effectively communicate to achieve positive outcomes for students and staff.Q. Is this training available across Australia? A: Yes, we offer this training in all major cities and regional areas across Australia, with options for in-person or virtual delivery.Q. How long is the course? A. The course can be tailored to your needs, with options ranging from 60-minute microlearning sessions to full-day workshops.
Australia-wide training courses and workshops
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Dealing with Difficult Parents Training Course is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Dealing with Difficult Parents Training Course and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.