Dealing with Difficult Parents

Most education professionals will agree that managing the parents is far more difficult than managing the students. You’d probably also agree that 5% of the parents cause 95% of the duress.

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    • A program outline
    • A bio of a proposed facilitator
    • Program cost
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    Key learning outcomes

    At the conclusion of this course participants will be able to:

    • Implement strategies for better managing difficult parents
    • Identify common causes of difficult behaviour in parents
    • Apply a behavioural style framework to better manage behaviours
    • Develop rapport (even when it seems impossible)
    • Influence difficult parents to achieve a better outcome for the parent, teacher and child
    • Fine-tune and clarify your protocols (a chain is only as strong as its weakest link)
    • Identify boundaries and stay safe when a challenging situation occurs
    • Discover how to deflect, diffuse, interrupt and delay the anger
    • Differentiate between pathological and situation difficult behaviours
    • Revisit your strategy to position your response to unwelcome parent behaviour
    • Agree action plans

    Course Description

    This niche course was designed by an organisational psychologist specifically for Education Professionals. We also recommend inviting non-teaching staff, so the school has an integrated strategy to deal with difficult parents.

    Difficult parents have a knack of weaving around your protocols. So it’s important to have a robust strategy in place. Of course, parents have a right to air their views. But they don’t have a right to menace and cause unpleasantness to staff. Participants will also discover techniques to diffuse a situation quickly before it escalates.

    Because of their size, parents may be difficult to discipline properly.
    — P. J. O’Rourke

    When you become a parent, or a teacher, you turn into a manager of this whole system. You become the person controlling the bubble of innocence around a child, regulating it.
    — Kazuo Ishiguro


    • Group Size: An ideal group size is 12– 25 participants.
    • Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.
    • Cost: Upon request.
    • Target Audience: Education Professionals (and non-teaching staff)
    Dealing with Difficult Parents 4.4 out of 5 based on 117 user ratings.
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    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Dealing with Difficult Parents is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Dealing with Difficult Parents and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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