Walking on Eggshells with an Elephant in the Cupboard

Occasionally there is an issue so sensitive that it dwells comfortably (and festers) in the cupboard. Occasionally a brave soul brings it out in the open and after a barrage of disagreement, it is rehoused in the cupboard to continue festering. The result is akin to people walking on eggshells with an elephant in the cupboard.

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    Course Video

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    Key learning outcomes

    At the conclusion of this course, participants will be able to

    • Practice conflict de-escalation techniques
    • Identify the root cause
    • Agree on behavioural boundaries
    • Explore proven skills to tackle difficult situations
    • Analyse behavioural scientific cause and effect models
    • Feel comfortable airing unpopular opinions without the fear of ridicule
    • Stay focused on the issue and not the people
    • Critique the impact of action and inaction
    • Create a problem-solving environment
    • Think thoughts through
    • Use an appreciative inquiry tool to remove negativity
    • Create a feedback loop to overcome struggle points
    • Build an action plan

    Course Description

    The great news is the walking on eggshells phenomenon is very prevalent in the workplace. As esteemed Psychologist Suzanne Lubris suggests “the net gain of addressing and possibly fixing the problem is just not worth the emotional cost, which results in major issues getting swept aside”

    It becomes almost habitual to not notice the elephant in the cupboard. In the “Walking on Eggshells with an Elephant in the Cupboard” course the facilitators coax the major issue back into the foreground. Participants use different tools to gain different perspectives of the issue. The root cause of the issue is then identified. Participants are often amazed how an independent facilitated session can be such a positive experience after the issue was previously too prickly to touch. Participants discover new solutions, and work collaboratively towards a solution, as your facilitator helps participants begin cracking eggshells at a comfortable pace.


    This program can be conducted as in-house training at your offices anywhere in Australia.


    • Group Size: An ideal group size is 5 – 9 participants.
    • Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost.
    • Duration: This program is conducted as a full-day program with a suggested half day follow-up workshop.
    • Cost: Upon request.
    • Target Audience: Staff, supervisors, team leaders and managers.
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    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Walking on Eggshells with an Elephant in the Cupboard is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Walking on Eggshells with an Elephant in the Cupboard and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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