Management Coaching

Consider your role for a second – what are you? A leader, a colleague, a coach, a trainer, a mentor, a manager? We use these words daily and often the different titles get muddled up.


To coach someone and see them grow as an employee is often regarded as one of the most rewarding things that a business leader can experience. After all, it’s through your employees you achieve your goals. However, at a glance, coaching requires a lot of effort and time in a time poor world. How can you be an effective coach and get all your other tasks completed too?

This is an opportunity to learn from a coach that has trained and coached over 400 professionals from large Australian companies including Caltex, Qantas, Shell, Optus, Lend Lease, ANZ, City of Sydney, Office of the Director of Public Prosecutions, Aon Services, 3M Pharmaceuticals, Dept Finance. You will learn the shortcuts to being an excellent coach and reach new pinnacles of coaching.

Who should attend?

This program is ideal for your management team. They may be enthusiastic coaches already or your organisation may expect your management team to become more disciplined at coaching.

Action Plan

  • To make the target audience’s experience more interesting and lively
  • To understand the coaching process
  • To set clear expectations
  • To communicate clearly
  • To build in experiential learning activities
  • To transfer knowledge seamlessly
  • To build trust into the relationship
  • To identify and correctly label any required behavioural changes
  • To set tangible targets and behavioural targets
  • To understand the importance of walking the talk

Module 1 Coaching as a leadership tool

  • Defining coaching as a leadership tool
  • Coaching in the world of sports
  • Differences between Directing, Coaching, Supporting and Delegating
  • Developing your staff

Module 2 How and what to communicate

  • Icebreakers and getting to the crux quickly
  • How do I know what my staff member needs?
  • Show and tell – leading by example
  • Building rapport and finding the right space for coaching
  • Giving feedback
  • Coaching on the run – when time is scarce
  • Practical case studies

Module 3 Measuring your impact

  • Metrics to decide if the coaching adds value
  • Benchmarking to see if you are in the right direction
  • The 4 tell tales signs that coaching isn’t working

Module 4 Reflections and learning

  • It’s not just support and feedback
  • Equal PUSH & PULL
  • Show and tell
  • Help the coachee to stretch
  • Coaching to develop further skills – the learning contract