Knowledge Management

Knowledge management encompasses an amalgamation of four elements: people, process, technology and content. John Howard recently called Australia a knowledge nation. Is your organisation extracting critical knowledge?

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    Key learning outcomes

    Your Knowledge Management program will give participants the skills to:

    • Understand the knowledge management paradigm.
    • Identify what lessons can be learned.
    • Understand the strategies to capture and share knowledge.
    • Understand the role of technology in knowledge management.
    • Identify and break down knowledge silos.
    • Create a knowledge sharing culture.
    • Strategically retrieve knowledge from people who don’t want to give it to you
    • Protect your knowledge form competitors
    • Build trust levels between knowledge silos across the organisation

    Course Description

    Action Plan

    1. Enable participants to be able to link what people know with how what they know can support business and organisational behaviour.
    2. Ensure participants can identify what information is the most meaningful, practical and purposeful.
    3. Improve the participant’s understanding of fluid knowledge management practices.
    4. Provide participants with visionary strategies to motivate managers to reach common goals.
    5. Ensure the participants understand that knowledge management can be integrated with other organisational initiatives.
    6. Tips from the psychologists. How do you get information from people that don’t want to give you the information Here’s one idea because you are on our website Tell the person that you are going to change some processes that they have an affinity with and give them a plan of what the new process will look like. The person is quite likely to give you so much knowledge assistance why your plan will fail. It’s a won/win. The person scuttles your plan which you probably weren’t going to implement and you gain all that knowledge.
    7. Build trust levels in the organisation which fosters knowledge sharing

    Would you like to attend this program?

    For maximum effectiveness, this program is best conducted as an in-house program.

    Ideal group size: 4 – 12 participants

    Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

    Duration: Your Knowledge Management Course can be modified to fit inside your timeframe. If you could make them changes that would be great..

    Cost: Price on request.

    Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEO’s

    If you would like more information on this training program, please contact: Deborah Dear on 1300 323 752 or email: or contact us online today.

    cta course

    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Knowledge Management is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Knowledge Management and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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