Health Services Training


Health Services Training

If you’d like to bring some standardisation and looking for healthcare training in Australia, this course is perfect.

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    Key learning outcomes

    At the conclusion of this course participants will be able to:

    • Discuss the origins of 5S
    • Prioritise activities and push back unnecessary tasks
    • Discover time management tools that are currently very effective and popular in health services
    • Select and reframe lean principles for health services
    • Standardise systems for patients and carers
    • Discuss ideas to reduce waste (with an emphasis on wasted time and unimportant tasks)
    • Understand how patients and carers form expectations
    • Remove role ambiguity which alleviates double ups and bottlenecks
    • Discuss any perceived links between “busyness” and busy desks
    • Review the principles of systems thinking
    • Remove clutter
    • Bring permanency to the table

    Course Description


    A proven method to clean up and standardise the workplace

    Have a quick look around your workplace. What does it look like? Are all the workstations neat and organised? Is there a standardisation of service? This course is very much in vogue in health at the moment. Most offices have neat desks and not-so-neat desks — there is ambiguity over the tidiness standard. Not-so-neat workplaces are often excused as the person is too busy.

    5S for Health Services is a hybrid of three skills: time management, lean principles and personal effectiveness.

    The 5S’s are Sort, Straighten, Shine, Standardise and Sustain. The last one — Sustain — is particularly powerful as it brings permanency.

    If you are a health professional and looking for opportunities for health training in Australia, this training can equip you with certain key skills.

    “Misplacing or losing patient records can be devastating. You need to reduce mistakes.”

    — Concerned Families


    Would you like to attend this program?

    For maximum effectiveness, this program is best conducted as an in-house program.

    Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

    Group Size: Ideal group size 6–10 participants.

    Target Audience: Health Services employees

    Cost: Price on request.

    If you would like more information on this training program, please contact:

    Preferred Training Networks on 1300 323 752

    Email: Deborah at

    or visit our website today:

    cta course

    Our Courses Are Available Australia Wide

    We offer in-person Health Services Training, programs and workshops run by expert trainers to organisations across Australia. Our programs are available in Melbourne, Sydney, Canberra, Adelaide, Brisbane, Perth and other areas of Australia. If you’re looking for Health Services Training “near me”, save yourself some time and contact us today. Wherever you are in Australia, we can come to your organisation or organise a venue for in-person training, workshops and skills programs. Find out what Preferred Training Networks can do for your organisation. Get a free online quote now or give us a call today on 1300 323 752 to discuss your requirements or explore our full range of courses.

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    We offer a wide range of professional development courses for various needs. Avail our courses to enhance professional skills and efficiency. Please fill the following form to get an instant quote and know more about our professional development pricing structure.

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