Health Services Training

Description

5S FOR HEALTH SERVICES

A proven method to clean up and standardise the workplace

Have a quick look around your workplace. What does it look like? Are all the workstations neat and organised? Is there a standardisation of service? This course is very much in vogue in health at the moment. Most offices have neat desks and not-so-neat desks — there is ambiguity over the tidiness standard. Not-so-neat workplaces are often excused as the person is too busy.

If you’d like to bring some standardisation and looking for healthcare training in Australia, this course is perfect.

5S for Health Services is a hybrid of three skills: time management, lean principles and personal effectiveness.

The 5S’s are Sort, Straighten, Shine, Standardise and Sustain. The last one — Sustain — is particularly powerful as it brings permanency.

If you are a health professional and looking for opportunities for health training in Australia, this training can equip you with certain key skills.

“Misplacing or losing patient records can be devastating. You need to reduce mistakes.”

— Concerned Families

KEY LEARNING OUTCOMES:

At the conclusion of this course participants will be able to:

• Discuss the origins of 5S
• Prioritise activities and push back unnecessary tasks
• Discover time management tools that are currently very effective and popular in health services
• Select and reframe lean principles for health services
• Standardise systems for patients and carers
• Discuss ideas to reduce waste (with an emphasis on wasted time and unimportant tasks)
• Understand how patients and carers form expectations
• Remove role ambiguity which alleviates double ups and bottlenecks
• Discuss any perceived links between “busyness” and busy desks
• Review the principles of systems thinking
• Remove clutter
• Bring permanency to the table

NUTS & BOLTS

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Group Size: Ideal group size 6–10 participants.

Target Audience: Health Services employees

Cost: Price on request.

If you would like more information on this training program, please contact:

Preferred Training Networks on 1300 323 752

Email: Deborah at ddear@preftrain.com.au

or visit our website today: www.preftrain.com