Sales Team Resilience Training


Can you remember a time you made one last call for the day and it resulted in a big sale? Or can you recall asking a prospect just one more question that opened the door for your product or service?

Conversely, what happens when you are feeling down? You make less calls and you are missing the oomph that woos the customers and clients. What about when a customer’s negativity hangs in the air like a thin mist.

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    What you receive within 24 hours at no cost:
    • a program outline
    • a bio of a proposed facilitator
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    Course Video

    Course Video

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    Key learning outcomes

    At the conclusion of this course participants will be able to:

    • Harness the power of your inner strength to stay focused
    • Use evidence based outcomes to measure improved sales resilience
    • Display empathy with customers
    • Understand personality profiles
    • Build emotional connections with customers
    • Negotiate better due to improved inner resolve
    • Build rapport with customers and suppliers (even when it seems impossible)
    • Feel comfortable asking deeper probing questions
    • Develop a consultative selling style and a more fluid presentation
    • Bounce back quicker after a disappointment
    • Ask for referrals on any occasion (some sales people just don’t feel comfortable and miss this opportunity)

    Course Description

    Why Sales Teams Need Resilience:

    • Post GFC prices are more competitive
    • Global competition
    • Cheaper Imports
    • Outsourcing of Services

    Sales Resilience is a breakthrough course. Designed by a team Sales Managers and Organisational Psychologists, to help sales teams strengthen their determination. S-t-r-e-t-c-h-i-n-g and reshaping targets can motivate a team. The course also challenges the culture of entitlement within some sales teams. You might have a few people that could definitely improve their sales but are too comfortable.

    Learn how to draw on your own inbuilt resilience mechanisms and turn that into positive energy for the entire sales group.


    This program can be facilitated at your office.


    • Group Size: An ideal group size is 6 – 10 participants.
    • Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a venue at a small additional cost.
    • Duration: One or two day options.
    • Cost: Upon request.
    • Target Audience: Sales Teams
    Sales Team Resilience Training 4.3 out of 5 based on 47 user ratings.
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    Australia-wide training courses and workshops

    At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Sales Team Resilience Training is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.

    With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Sales Team Resilience Training and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.

    Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.

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