On behalf of the management of WesTrac, I would like to thank you and your team for the valuable assistance given to us in determining the content and facilitating the cultural integration sessions that took place as a result of a new business acquisition. We have had a lot of positive feedback from both the management of WesTrac and the newly acquired employees
Delay Management Training Course
Delay Management training brings your team up to speed on ideas to make a delay less noticeable. A famous example was when De Bono lengthened the walk to the baggage pick up in an airport. This meant people took more time to walk and when they got to the baggage carousel then their bags were there “quicker”.
In today’s fast paced world, managing delays can be a challenging and crucial aspect of project management. This training course will equip you with practical techniques to keep your projects on track and maintain strong relationships with customers. Your facilitator will provide insights on how to handle multiple expectations and maintain trust during times of delay. Don’t let delays derail your relationships and credibility. Discover how to handle delays with confidence and professionalism. Delays are an inevitable part of parcel of delivery, so managing the delay is immensely powerful!
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Key Learning Outcomes
Key Course Content:
- Strategies for mitigating and managing delays proactively
- Effective communication methods for informing clients of delays
- Techniques for negotiating with customers on extended deadlines or revised project plans
- Identifying and addressing any potential sources of delay early on in the project planning process
- Utilising project management tools and techniques to monitor and track progress and potential delays
- Establishing clear communication channels and protocols for relaying key information about delays
- Importance of documenting all delays and their impact on the project timeline and budget
- Service recovery strategies when failure occurs.
Australia-wide training courses and workshops
At Preferred Training Networks, we provide both in-person and online training programs for a wide range of organisations across Australia. Our Delay Management Training Course is run by experienced, qualified experts and tailored to the needs of your business and your employees. Our leadership and management education courses are designed to help your team thrive and develop valuable skills that can transform your workplace.
With programs available in Sydney, Canberra, Melbourne, Perth, Adelaide, Brisbane and other areas of Australia, we’re able to help businesses across the country create lasting behavioural change and provide them with the tools they need to reach new heights. If you think your business would benefit from Delay Management Training Course and the help of our professional coaching network, take the first step and contact our team today. Wherever you are in Australia, our coaching program can either come to your organisation or we organise a venue for your convenience. Find out what our training, workshops and skills courses can do for your business and reap the benefits for years to come.
Get your free online quote right now or give us a call on 1300 323 752 to find out more about Preferred Training Networks and discuss your requirements with us.