Contract Management Skills for Local Government

Description

This unique course covers the critical skills that contract managers need including consultation advocacy, influence, negotiation and conflict resolution which are critical to the role. The course does not cover sourcing, tendering or writing contracts as it is assumed that the participants already have these skills.

This course was designed as a reflection and action workshop for the contract management team. What’s working well? What could be improved?…

Key Learning Outcomes

At the conclusion of the course:

• pay attention to the vocabulary that people are using
• use the GROW model to structure difficult conversations with contractors
• discuss ways to influence better outcomes in variations to contracts
• list the most common grievances of contractors
• map the tangible and intangible characteristics of the perfect contract
• proactively deal with grievances
• review the methods of managing conflicts with contractors
• analyse the value exchange when using contractors
• discuss the benefits of having stronger relationships with contractors
• ask your contractors for suggestions to improve the service delivery
• analyse an influencing and advocacy methodology
• resist the urge to treat contractors poorly when they make a mistake
• blueprint your service delivery
• set behavioural boundaries with contractors

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Venue: For your convenience, you can choose to conduct this program at your workplace. Alternatively, we can provide a training venue at a small additional cost.

Duration: Each course can be tailored to your timeframes.

Target Audience: LG Contract Management teams

Look at what you receive within 24 hours at no cost:

• an obligation free proposal
• a bio of a proposed trainer
• training cost
• possible training dates

Email: Deborah | ddear@preftrain.com or phone 1300 323 752