Course Description

This course also introduces participants to a behavioural and attitudinal checklist to boost existing levels of employee engagement.

Methodology

A random sample of 79 Supervisors from your industry completed a survey to identify leadership gaps and/or weaknesses in the existing frontline management course. A team of organisational psychologists and leadership consultants extracted statistically significant data from the surveys to build this course.

Outline of the Advanced Supervisory Skills Course:

Positive and Negative Workplace Behaviours

Supervisors need to be constantly vigilant of positive and negative behaviours in the workplace.

Review an A-Z of positive and negative workplace behaviours
Environmental impact of different workplace behaviours
Intervention techniques
Removing perceived injustices and moving on

Role Integration Techniques

72% of supervisors felt a disconnection between their supervisor’s role and the organisation’s direction. 78% of supervisors were unaware of the organisation’s strategic objectives.

Understanding how your role fits with the organisational objectives
Feeling comfortable aligning tasks with strategic objectives
Feeling comfortable in the company of direct reports, managers and peers

Courageous Conversations and Performance Management

No surprises here. 79% of respondents disliked or strongly disliked the performance management part of their role. Participants felt very uncomfortable having performance management discussions.

Understanding the importance of courageous conversations
Tallying the impact of rewards and recognition
Calibrating the micromanagement and empowerment performance scales

Change Management

When organisations undergo change, it is often a stop/start affair. This session helps participants communicate the need for change and break down change barriers and silos.

Critique a proven change management model
Conduct an assessment of how change is communicated
Understand the impact of change agents and change saboteurs

Problem Solving Tools for Escalated Issues

62% of respondents would like a wider range of practical tools to deal with escalated workplace issues. Influencing better outcomes was also high (62%) on the wish list when dealing with emotive issues.

The appreciative inquiry problem solving model
Creating the environment that attracts great ideas
Rewarding ideas and thinking thoughts through

Emotional Intelligence and Team Building

EI was not a stated need. But the statistically significant data picked up an EI gap in team development. This module will help participants interact better with each other.

Working with different personalities
Working in culturally diverse environments with different ethnicities
Team building strategies

The Nuts and Bolts
This program can be conducted as in-house training at your offices anywhere in Australia.

Guidelines

Group Size: An ideal group size is 6 – 12 participants.
Venue: For your convenience, you can choose to conduct this program at your offices. Alternatively, we can provide a training venue at a small additional cost
Duration: This program is conducted as a full day program.
Cost: Upon request.
Target Audience: Staff, supervisors, team leaders and management.

Advanced Supervisors Course 4.4 out of 5 based on 48 user ratings.

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We offer in-person Advanced Supervisors Course, programs and workshops run by expert trainers to organisations across Australia. Our programs are available in Melbourne, Sydney, Canberra, Adelaide, Brisbane, Perth and other areas of Australia. If you’re looking for Advanced Supervisors Course “near me”, save yourself some time and contact us today. Wherever you are in Australia, we can come to your organisation or organise a venue for in-person training, workshops and skills programs. Find out what Preferred Training Networks can do for your organisation. Get a free online quote now or give us a call today on 1300 323 752 to discuss your requirements or explore our full range of courses.

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Advanced Supervisors Course